Sherwin-Williams
This role is ideal for individuals who are passionate about providing exceptional service to commercial paint customers. As a Wholesale Product Advisor, you will engage with clients to assess their needs, address inquiries about Sherwin-Williams products, and recommend tailored solutions. Your focus will be on swiftly resolving any customer concerns and ensuring the highest levels of satisfaction while staying informed about product features and maintaining our quality and visual standards.
You will be working at Store #3374, located at: 6437A General Green Way Alexandria VA 22312, with the possibility of assisting in nearby stores within a 5-mile radius.
As a valued team member, you will be responsible for:
Delivering excellent customer service to ensure high levels of customer satisfaction.
Assisting customers in person and over the phone by identifying their needs and presenting suitable products and services.
Building and maintaining strong trust relationships with wholesale clients.
Processing sales transactions accurately in line with policies and procedures.
Meeting and exceeding sales goals on a monthly, quarterly, and yearly basis.
Maintaining accurate work order files and formulas.
Retrieving and mixing products, as needed, to meet customer specifications.
Organizing and stocking shelves, setting up attractive displays, and keeping the store equipment clean.
Managing inventory control procedures effectively.
Contributing ideas to improve sales performance.
Join us at Sherwin-Williams, where we strive to inspire and improve the world through our innovative paints, coatings, and solutions. Our team is the backbone of our success, and we are committed to your growth and well-being.
Minimum Requirements:
Must be at least eighteen (18) years of age.
Legally authorized to work in your location without the need for sponsorship.
Valid, unrestricted Driver's License is required.
Ability to lift and carry materials weighing up to 50 lbs. frequently and up to 70 lbs. on occasion.
Willingness to work all scheduled hours, including evenings and weekends.
Internal candidates must have a satisfactory performance rating on their latest appraisal.
Completion of required HR Cloud eLearning courses for your current position is necessary for internal applicants.
Preferred Qualifications:
High School diploma or GED is preferred.
At least one (1) year of experience in delivery, retail, or customer service.
Prior experience selling paint and related products is a plus.
Experience operating tinting and mixing equipment is desirable.
Ability to communicate effectively in more than one language is advantageous.
Spanish language proficiency is a significant plus.