Techstra Solutions
Techstra is seeking an experienced Genesys Cloud Developer. The Genesys Cloud Developer will be responsible for designing, developing, and deploying IVR flows, contact routing, and interactions using Genesys Cloud Architect. This includes configuring data actions and system integrations via Genesys Cloud APIs. Key Responsibilities: Design and implement IVR flows, contact routing, and bot integrations using Genesys Cloud Architect, covering inbound/outbound calls, email, and SMS. Develop custom integrations with internal systems and third-party applications using RESTful APIs and webhooks. Create and update campaigns and contact lists for outbound operations. Participate in Agile ceremonies such as sprint planning, code reviews, and retrospectives, collaborating with team members to ensure high-quality code and continuous delivery. Maintain documentation for workflows, integration patterns, and deployment processes. Required Skills: Genesys Cloud Architect Java/REST APIs JSON / XML OAuth SQL AWS/Azure Tools and Technologies: Genesys Cloud Admin UI, Postman, Git, Jira/Confluence, Terraform / Archy At Techstra Solutions, we help top companies and brands achieve the business value of Digital and Talent Transformation. We believe in a holistic approach considering Business Strategy, Technology, and Talent to enable successful transformation. Our expertise spans transformation, business strategy, technology, innovation, and human capital management, delivered through consulting, staffing solutions, and software development. Equal Employment Opportunity Statement Techstra Solutions is an equal opportunity employer. We make decisions based on merit and do not discriminate in any employment phase based on race, color, creed, religion, gender, sexual orientation, gender identity, pregnancy, marital status, national origin, ancestry, age, disability, military status, veteran status, genetic predisposition, citizenship, domestic partnership, arrest or conviction record, or any other protected category under law. #J-18808-Ljbffr