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Alphabe Insight Inc

Front Desk Representative

Alphabe Insight Inc, Charlotte, North Carolina, United States, 28245

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Company Description

About Us

At Shine Social Brand, we are passionate about creating powerful connections between brands and their audiences. We specialize in developing compelling communication strategies that elevate brand presence, foster engagement, and drive measurable results. Our team is committed to innovation, creativity, and delivering exceptional service to our clients across a variety of industries.

Job Description

Job Description We are seeking a professional and personable

Front Desk Representative

to be the first point of contact for our clients and visitors. This role is vital in creating a welcoming and organized environment, ensuring that every interaction reflects our company's values and professionalism. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage front desk operations efficiently.

Responsibilities Greet and assist clients, visitors, and staff in a professional and friendly manner. Manage incoming calls, emails, and messages, directing them to the appropriate departments. Schedule and coordinate appointments, meetings, and conference room usage. Maintain the reception area's cleanliness and organization. Handle incoming and outgoing mail and packages. Assist with basic administrative tasks as needed. Ensure security protocols are followed for all visitors and deliveries Qualifications

Qualifications

High school diploma or equivalent (Associate's or Bachelor's degree preferred). Proven experience in a front desk, receptionist, or customer service role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional appearance and demeanor. Additional Information

Benefits

Competitive salary ($50,000 - $55,000 per year). Opportunities for professional growth and career advancement. Health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment.