Hustle Notice Biz
Customer Service Specialist
We are seeking a Customer Service Specialist to join our dynamic team in Boston, MA. This role is ideal for a professional who excels in problem-solving, communication, and building rapport with customers. The successful candidate will handle inquiries, resolve issues efficiently, and ensure that every customer interaction reflects our commitment to excellence. Key Responsibilities
Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner Provide accurate product and service information to clients Resolve customer issues efficiently while maintaining a positive and professional attitude Maintain detailed records of customer interactions and transactions Collaborate with other departments to ensure customer satisfaction and operational efficiency Identify opportunities for process improvement and enhanced customer experience Skills, Knowledge and Expertise
Qualifications: High school diploma or equivalent; bachelor's degree preferred Minimum of 2 years' experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficiency in Microsoft Office Suite and CRM software Ability to work independently and as part of a team in a fast-paced environment Benefits
Benefits: Competitive salary ($60,000
$67,000 per year) Opportunities for professional growth and career advancement Comprehensive health, dental, and vision insurance Paid time off and holidays Supportive and collaborative work environment Ongoing training and skill development programs About Hustle Notice Biz
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
We are seeking a Customer Service Specialist to join our dynamic team in Boston, MA. This role is ideal for a professional who excels in problem-solving, communication, and building rapport with customers. The successful candidate will handle inquiries, resolve issues efficiently, and ensure that every customer interaction reflects our commitment to excellence. Key Responsibilities
Responsibilities: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner Provide accurate product and service information to clients Resolve customer issues efficiently while maintaining a positive and professional attitude Maintain detailed records of customer interactions and transactions Collaborate with other departments to ensure customer satisfaction and operational efficiency Identify opportunities for process improvement and enhanced customer experience Skills, Knowledge and Expertise
Qualifications: High school diploma or equivalent; bachelor's degree preferred Minimum of 2 years' experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficiency in Microsoft Office Suite and CRM software Ability to work independently and as part of a team in a fast-paced environment Benefits
Benefits: Competitive salary ($60,000
$67,000 per year) Opportunities for professional growth and career advancement Comprehensive health, dental, and vision insurance Paid time off and holidays Supportive and collaborative work environment Ongoing training and skill development programs About Hustle Notice Biz
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.