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Property Soar

Service Communications Advisor

Property Soar, Austin, Texas, us, 78716

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Company Description

About Us

At Property Soar, we are committed to transforming the real estate experience through integrity, innovation, and growth. Headquartered in Columbus, OH, we specialize in providing dynamic solutions for property development, management, and investment. We believe in cultivating talent from within and fostering leaders who will shape the future of our industry. Join a team that values ambition, accountability, and advancement.

Job Description

Job Description

We are currently seeking a skilled and professional

Service Communications Advisor

to join our team. The ideal candidate will be responsible for managing all service-related communication between our clients, vendors, and internal teams. This role ensures service requests are communicated clearly, issues are resolved promptly, and customer satisfaction is maintained at all times.

Responsibilities

Serve as the main point of contact for service-related communications Coordinate with service teams, vendors, and property managers to ensure timely responses Monitor, document, and follow up on service requests and maintenance tickets Provide clear and professional communication to clients regarding service timelines and resolutions Analyze recurring service issues and suggest improvements to enhance efficiency Prepare regular reports on service communication outcomes and performance Ensure compliance with internal communication standards and protocols Collaborate with other departments to streamline communication workflows

Additional Information

Benefits

Competitive salary: $60,000 – $68,000 per year Opportunities for professional growth and internal advancement Comprehensive health, dental, and vision insurance Paid time off and holidays Ongoing training and career development Supportive team environment with a focus on innovation and service excellence

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