The Condado Collection
TtuloAma de Llaves - La Concha Resort
The Condado Collection, San Juan, Puerto Rico, United States, 00909
Condado Collection Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico, from classic and modern luxury hotels to restaurants and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with a history since 1958. Representing the fun "Latino Chic" lifestyle, it offers elegant amenities and a very popular nightlife to all guests. Our goal is to create experiences and inspire journeys not only for our guests but also our workforce. We trust that our team members are the key to providing passionate and authentic service. Let's build together a collection of memories! Responsibilities
Welcome and recognize all guests according to company standards, anticipate and address guest service needs, and thank them with genuine appreciation. Clean and organize guest rooms according to standards using the correct chemicals. Participate in daily staff meetings, pick up room reports and keys for assigned areas. Follow all protocols for entering a room. Maintain the cleanliness and maintenance of all equipment used. Anticipate and communicate replenishment needs. Have knowledge of room service steps, including preparation of amenities and other related tasks. Ensure compliance with expectations and quality standards. Be informed about daily hotel operations, review daily event sheets, bulletin boards, and be aware of all changes, new procedures, and events. Perform other reasonable tasks as requested by supervisors. Ensure that the uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Cleaning Director. Complete safety training and certifications. Develop and maintain positive working relationships with others, support the team to achieve common goals. Perform other reasonable tasks as requested by the supervisor. Qualifications
Hospitality oriented. Must be able to bend, squat, stretch, and lift objects weighing up to 60 pounds. Capable of handling difficult situations effectively. Capable of working quickly and efficiently, especially under pressure. Capable and willing to perform basic cleaning tasks. Flexibility to work various shifts, including weekends and holidays. Must possess good communication skills in Spanish and English. The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive and people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law.
The Condado Collection is a collection of hospitality properties in Puerto Rico, from classic and modern luxury hotels to restaurants and entertainment. La Concha Resort is a modern luxury resort in Condado, Puerto Rico with a history since 1958. Representing the fun "Latino Chic" lifestyle, it offers elegant amenities and a very popular nightlife to all guests. Our goal is to create experiences and inspire journeys not only for our guests but also our workforce. We trust that our team members are the key to providing passionate and authentic service. Let's build together a collection of memories! Responsibilities
Welcome and recognize all guests according to company standards, anticipate and address guest service needs, and thank them with genuine appreciation. Clean and organize guest rooms according to standards using the correct chemicals. Participate in daily staff meetings, pick up room reports and keys for assigned areas. Follow all protocols for entering a room. Maintain the cleanliness and maintenance of all equipment used. Anticipate and communicate replenishment needs. Have knowledge of room service steps, including preparation of amenities and other related tasks. Ensure compliance with expectations and quality standards. Be informed about daily hotel operations, review daily event sheets, bulletin boards, and be aware of all changes, new procedures, and events. Perform other reasonable tasks as requested by supervisors. Ensure that the uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Cleaning Director. Complete safety training and certifications. Develop and maintain positive working relationships with others, support the team to achieve common goals. Perform other reasonable tasks as requested by the supervisor. Qualifications
Hospitality oriented. Must be able to bend, squat, stretch, and lift objects weighing up to 60 pounds. Capable of handling difficult situations effectively. Capable of working quickly and efficiently, especially under pressure. Capable and willing to perform basic cleaning tasks. Flexibility to work various shifts, including weekends and holidays. Must possess good communication skills in Spanish and English. The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive and people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law.