Business Systems Analyst, Learning & Talent Technology (266490)
ZipRecruiter - Myrtle Point, Oregon, United States, 97458
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Overview
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Overview
Manage Tier 2& 3 Jira tickets, collaborate strongly with our HR Scaled Support team, and support new feature testing and rollout.
Support resolution of platform issues, including Workday integrations, bugs, and user errors.
Guide LMS systemadmins and advise on scalable learning setups.
Maintain governance documentation and identify opportunities to improve systems and processes.
Contribute to roadmapinitiatives and special projects across a range of areas such as onboarding, leadership, and partner training.
Skills: 3to 5 years of experience in a learning systems, HR tech, or business systems analyst role.
Strong hands-on experience with Docebo (or similar LMS platforms)
Familiarity with Workday, especially in relation to learning content, integrations, and course management
Experience supporting talent development initiatives such as course configuration and training operations for onboarding, compliance training, or other learning programs
Comfort navigating Jira, Slack, and Notion in a fast-paced, tech-forward environment
Strong troubleshooting and root cause analysisskills
Clear and collaborative communicator with a consultative approach to system support
Delivers high-quality service with a strong focus on user experience
Education: You have Learning Systems Fluency Expertise in LMS functionality and data flows, especially Docebo
Technical Problem Solving Ability to diagnose complex configuration issues and implement scalable fixes
Cross-Functional Partnership Proven success working across HR, Compliance, and tech teams
Change Agility Comfort with ambiguity and change, and a focus on continuous improvement
Documentation Discipline Strong contributor to knowledge bases, governance libraries, and process playbooks
Even better Experience supporting global learning audiences, including vendors or partners
Exposure to Articulate 360, SCORM content authoring, content marketplaces, or course deployment workflows
Familiarity with automation tools, LMS APIs, or AI-driven learning experiences
Interest in contributing to broader learning data governance and reporting strategies
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all associates.
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