City of Prattville, AL
Information Technology Systems Administrator (7/2025)
City of Prattville, AL - Selma
Work at City of Prattville, AL
Overview
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Overview
Salary: $59,949.38 Annually
Location : AL 36067, AL
Job Type: Full Time
Job Number: 2025-A ITSA IT/03 (7/2025)
Department: INFORMATION TECHNOLOGY
Opening Date: 07/23/2025
Closing Date: 8/6/2025 11:59 PM Central
JOB SUMMARY
The purpose of this position is to assist in the administration of city IT systems. Job duties consist of varied technical duties. Successful performance contributes to the efficiency and effectiveness of a variety of city operations. FLSA status is Non-Exempt.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or logical assignments for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions in this classification, but are determined by the normal requirements for this particular position.
SUPPORT RESPONSIBILITIES (40%)
M onitors IT service tickets and resolves uses for users.
T roubleshoots network issues on devices such as printers and computers.
C ommunicates with vendors to resolve problems.
I nstructs users on changes in hardware and software.
I dentifies, transports, and scans equipment that has been infected with viruses or other malicious software.
M onitors, installs, and provides server maintenance.
INSTALLATION DUTIES (40%)
I nstalls new software.
R esearches, modifies, and applies patches, changes, and updates.
I nstalls new hardware in the form of desktops, laptops, tablets, smartphones, radios, printers, etc.
I nstalls network cables.
I nstalls, maintains, repairs, and replaces various networking hardware including routers, switches, point-to-point devices, etc.
S ets-up, manages, deploys, and troubleshoots camera systems.
S ets-up new cell phones for users and ensures proper function.
SECURITY PROTOCOL RESPONSIBILITIES (10%)
C reates new user accounts and assigns to appropriate groups.
M anages access control systems by creating users and troubleshooting issues.
OTHER RELATED DUTIES (10%)
P rovides help, technical support, and training as needed on a variety of programs and the use of the workstations to the end-user.
P erforms other duties as needed and assigned.
MINIMUM QUALIFICATIONS
B achelor's degree in Information Technology or a related field is preferred.
T wo (2) years' experience with networking systems, database management, and server operations management.
C ertifications preferred (e.g. CompTIA A+, Network+, ITF+).
M ust be able to lift 50 pounds repeatedly.
MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS
The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification but are determined by the normal requirements for the particular position. The following list was developed through job analysis; however, it is not exhaustive and other duties may be required and assigned.
J ob duties are typically performed while sitting at a desk or table or while intermittently bending, crouching, or stooping. Employees frequently lift light and occasionally heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, distinguishes between shades of color, and utilizes the sense of smell.
J ob duties are typically performed in an office, computer room, stockroom, or warehouse. Employees are exposed to dust, dirt, and grease. The work may be performed outdoors, occasionally in extreme or inclement weather.
J ob duties may require the use of protective devices such as masks, goggles, gloves, etc.
J ob duties require the ability to deal with and relate to people beyond giving and receiving instructions.
J ob duties require the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive the nature of sounds by ear.
J ob candidates must be able to adapt to and perform under moderate stress.
J ob duties require regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
KNOWLEDGE, SKILLS, AND ABILITIES:
City of Prattville employees are required to obtain knowledge of the City of Prattville Policies and Procedures, and knowledge of their specific department rules, policies, and procedures. This job description does not necessarily include all the duties which may be required of individual employees in the classification. Job descriptions may be revised as needed.
K nowledge of department and city policies and procedures, and relevant federal, state, and local laws and regulations.
K nowledge of the installation, maintenance, and repair of information technology hardware, software, and peripherals.
K nowledge of backup and recovery systems.
K nowledge of the principles uses in analyzing, evaluating, modifying, installing, maintaining, expanding, networking, and testing information systems and technology.
K nowledge of network security principles.
K nowledge of switches, routers, firewalls, fiber optics, and wireless technology.
K nowledge of help desk and user support principles.
K nowledge of job-related software programs.
S kill in troubleshooting and resolving computer hardware and software problems.
S kill in problem-solving.
S kill in prioritizing and planning.
S kill in the maintenance of files and records.
S kill in interpersonal relations.
S kill in the use of such office equipment as a computer, scanner, fax machine, and copier.
S kill in oral and written communication.
SUPPLEMENTAL INFORMATION:
M ust provide proof of your legal right to work in the United States.
M ust possess and maintain a valid driver's license.
W illing to work overtime.
W illing to cooperate with the workload of the department.
W illing to attend continuing education courses.
W illing to travel.
W illing to comply with City of Prattville rules and regulations.
M ust submit to drug screenings for this safety sensitive position.
M ust accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
EEOC COMMITMENT:
The City of Prattville is committed to maintaining equal employment opportunity by considering job applicants and employees for hiring and advancement on the basis of job-pertinent individual differences and not on the basis of extraneous factors such as race, color, religion, sex, national origin, physical and mental disability, marital status, sexual orientation, genetics, status as current or former uniformed service member, or any other classifications protected by law.
The City of Prattville offers a comprehensive benefits package including vacation, sick, and holiday leave as well as medical, dental, vision, and short term disability insurance.
Benefits coverage is effective on the first day of the month following a 30 day waiting period for new hires. Late enrollees are subject to approval by the insurance company.
Group Medical Benefits- Through Blue Cross and Blue Shield of Alabama, benefits provide members with hospitalization, office visits, and Prescription drugs (Administered through Express Scripts). Family, 2 person and individual plans are available. Complete benefits information is available in the plan document.
City of Prattville Health & Wellness Center -The City of Prattville offers an on-site wellness center to employees covered under the group health insurance plan. The Wellness Center offers convenient, co-pay free medical and prescription drug coverage for employees and their dependents.
Group Life Insurance -all regular employees receive a life insurance policy. Employees with less than 10 years of service receive a $10,000 policy and employees with 10 years of service or more receive a $20,000 policy.
Retirement -Through the Retirement Systems of Alabama, this benefit requires mandatory enrollment for all regular employees as of the first day of employment. Employees are classified as Tier I or Tier I (A) with the Retirement Systems of Alabama. The employee pays a percentage of all gross income specified by RSA. The City provides a matching amount determined by RSA.
A Tier I employee is an employee who was a member of the Retirement Systems of Alabama prior to January 1, 2013. A Tier I employee may retire if he/she has 25 years of retirement service, or is age 60 with 10 years of service with the Retirement Systems of Alabama. (Regular Members 5% of earnable compensation; Full time, Certified Firefighters and Law Enforcement Officers 6% of earnable compensation.)
A Tier I (A) employee is an employee who became a member of the Retirement Systems of Alabama after January 1, 2013, and by local resolution and Act 2019-32 by the Alabama Legislature became a Tier 1 employee. A Tier I (A) employee may retire if he/she has 25 years of retirement service, or is age 60 with 10 years of service with the Retirement Systems of Alabama. (Regular Members 7.5% of earnable compensation; Full time, Certified Firefighters and Law Enforcement Officers 8.5% of earnable compensation.)
Deferred Compensation (457 Plans) -Voluntary participation allows the employee to lower taxable income, and pay tax on the deferred income in the year of distribution. The City has 457 Plans through Nationwide Retirement, AIG Valic Financial Advisors, RSA-1, and Alabama Deferred Compensation. The employee may contribute up to the current allowable limits. All regular employees are eligible on the first day of employment.
Supplemental Insurance -Employees may obtain coverage for Dental, Cancer, Disability, Accident, and Life Insurance. The City of Prattville offers payroll deduction for supplemental insurance. The employee pays for all supplemental insurance coverage. You are eligible upon purchasing coverage and meeting eligibility requirements.
Flexible Spending Account -Allows employees to lower their taxable income by placing certain insurance premiums under this plan. Also, offers unreimbursed medical/dental expense benefits, as well as daycare expense benefits.
Vacation Leave -
8 Hour Employees
Vacation leave is earned at the following accrual rates for regular full-time employees.
Completed 6 months - 40 hours (5 days)
Completed 1 year - 40 hours (5 days)
Completed 2nd year through 9th year accrues 80 hours (10 days) per year
10 years through 15 years accrues 120 hours (15 days) per year
16 years and over accrues 160 hours (20 days) per year
The maximum vacation leave that may be accrued is 360 hours for 8-hour shift employees. The City administers the time and pays for accrued leave time.
12 Hour Employees (Watewater)
Vacation leave is earned at the following accrual rates for regular full-time employees.
Completed 6 months - 42 hours (3.5 days)
Completed 1 year - 42 hours (3.5 days)
Completed 2nd year through 9th year accrues 84 hours (7 days) per year
10 years through 15 years accrues 124 hours (10 days) per year
16 years and over accrues 168 hours (14 days) per year
The maximum vacation leave that may be accrued is 378 hours for 12-hour shift employees. The City administers the time and pays for accrued leave time.
24 Hour Employees ( Fire)
Vacation leave is earned at the following accrual rates for regular full-time employees.
Completed 6 months - 60 hours (2.5 days)
Completed 1 year - 60 hours (2.5 days)
Completed 2nd year through 9th year accrues 120 hours (5 days) per year
10 years through 15 years accrues 180 hours (7.5 days) per year
16 years and over accrues 240 hours (10 days) per year
The maximum vacation leave that may be accrued is 504 hours for 24-hour shift employees. The City administers the time and pays for accrued leave time.
Sick Leave -
8 Hour Employees
Sick leave is earned at the rate of 80 hours per year with no accrual limit. Retiring employees have the option of receiving payment for the accrued sick leave (up to 360 hours) or converting the leave to service time. The City administers the time and pays for accrued sick leave. You are eligible upon completion of the first full pay period after your hire date.
12 Hour Employees ( Wastewater )
Sick leave is earned at the rate of 84 hours per year with no accrual limit. Retiring employees have the option of receiving payment for the accrued sick leave (up to 378 hours) or converting the leave to service time. The City administers the time and pays for accrued sick leave. You are eligible upon completion of the first full pay period after your hire date.
24 Hour Employees ( Fire )
Sick leave is earned at the rate of 120 hours per year with no accrual limit. Retiring employees have the option of receiving payment for the accrued sick leave (up to 504 hours) or converting the leave to service time. The City administers the time and pays for accrued sick leave. You are eligible upon completion of the first full pay period after your hire date.
Holidays -Twelve paid holidays per year. The City Council determines the holiday schedule for each fiscal year.
For Detailed Benefits information please visit our Benefits Web Page at
01
A bachelor's degree in Information Technology or a related field is preferred. Do you have a bachelor's degree in Information Technology or a related field? Please attach documentation to the application
02
This position requires two (2) years' experience with networking systems, database management, and server operations management. Do you have two (2) years' experience with networking systems, database management, and server operations management? These employers and/or volunteer experience must be listed on your employment application with a description of your primary duties and responsibilities.
03
Do you possess any Information Technology certifications (e.g. CompTIA A+, Newtork+, ITF+). If you answered yes to this question, please list the certifications below.
04
This position requires that you be able to lift 50 pounds repeatedly. Are you able to lift 50 pounds, repeatedly?
Required Question
Location : AL 36067, AL
Job Type: Full Time
Job Number: 2025-A ITSA IT/03 (7/2025)
Department: INFORMATION TECHNOLOGY
Opening Date: 07/23/2025
Closing Date: 8/6/2025 11:59 PM Central
JOB SUMMARY
The purpose of this position is to assist in the administration of city IT systems. Job duties consist of varied technical duties. Successful performance contributes to the efficiency and effectiveness of a variety of city operations. FLSA status is Non-Exempt.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or logical assignments for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions in this classification, but are determined by the normal requirements for this particular position.
SUPPORT RESPONSIBILITIES (40%)
M onitors IT service tickets and resolves uses for users.
T roubleshoots network issues on devices such as printers and computers.
C ommunicates with vendors to resolve problems.
I nstructs users on changes in hardware and software.
I dentifies, transports, and scans equipment that has been infected with viruses or other malicious software.
M onitors, installs, and provides server maintenance.
INSTALLATION DUTIES (40%)
I nstalls new software.
R esearches, modifies, and applies patches, changes, and updates.
I nstalls new hardware in the form of desktops, laptops, tablets, smartphones, radios, printers, etc.
I nstalls network cables.
I nstalls, maintains, repairs, and replaces various networking hardware including routers, switches, point-to-point devices, etc.
S ets-up, manages, deploys, and troubleshoots camera systems.
S ets-up new cell phones for users and ensures proper function.
SECURITY PROTOCOL RESPONSIBILITIES (10%)
C reates new user accounts and assigns to appropriate groups.
M anages access control systems by creating users and troubleshooting issues.
OTHER RELATED DUTIES (10%)
P rovides help, technical support, and training as needed on a variety of programs and the use of the workstations to the end-user.
P erforms other duties as needed and assigned.
MINIMUM QUALIFICATIONS
B achelor's degree in Information Technology or a related field is preferred.
T wo (2) years' experience with networking systems, database management, and server operations management.
C ertifications preferred (e.g. CompTIA A+, Network+, ITF+).
M ust be able to lift 50 pounds repeatedly.
MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS
The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification but are determined by the normal requirements for the particular position. The following list was developed through job analysis; however, it is not exhaustive and other duties may be required and assigned.
J ob duties are typically performed while sitting at a desk or table or while intermittently bending, crouching, or stooping. Employees frequently lift light and occasionally heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, distinguishes between shades of color, and utilizes the sense of smell.
J ob duties are typically performed in an office, computer room, stockroom, or warehouse. Employees are exposed to dust, dirt, and grease. The work may be performed outdoors, occasionally in extreme or inclement weather.
J ob duties may require the use of protective devices such as masks, goggles, gloves, etc.
J ob duties require the ability to deal with and relate to people beyond giving and receiving instructions.
J ob duties require the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive the nature of sounds by ear.
J ob candidates must be able to adapt to and perform under moderate stress.
J ob duties require regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
KNOWLEDGE, SKILLS, AND ABILITIES:
City of Prattville employees are required to obtain knowledge of the City of Prattville Policies and Procedures, and knowledge of their specific department rules, policies, and procedures. This job description does not necessarily include all the duties which may be required of individual employees in the classification. Job descriptions may be revised as needed.
K nowledge of department and city policies and procedures, and relevant federal, state, and local laws and regulations.
K nowledge of the installation, maintenance, and repair of information technology hardware, software, and peripherals.
K nowledge of backup and recovery systems.
K nowledge of the principles uses in analyzing, evaluating, modifying, installing, maintaining, expanding, networking, and testing information systems and technology.
K nowledge of network security principles.
K nowledge of switches, routers, firewalls, fiber optics, and wireless technology.
K nowledge of help desk and user support principles.
K nowledge of job-related software programs.
S kill in troubleshooting and resolving computer hardware and software problems.
S kill in problem-solving.
S kill in prioritizing and planning.
S kill in the maintenance of files and records.
S kill in interpersonal relations.
S kill in the use of such office equipment as a computer, scanner, fax machine, and copier.
S kill in oral and written communication.
SUPPLEMENTAL INFORMATION:
M ust provide proof of your legal right to work in the United States.
M ust possess and maintain a valid driver's license.
W illing to work overtime.
W illing to cooperate with the workload of the department.
W illing to attend continuing education courses.
W illing to travel.
W illing to comply with City of Prattville rules and regulations.
M ust submit to drug screenings for this safety sensitive position.
M ust accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
EEOC COMMITMENT:
The City of Prattville is committed to maintaining equal employment opportunity by considering job applicants and employees for hiring and advancement on the basis of job-pertinent individual differences and not on the basis of extraneous factors such as race, color, religion, sex, national origin, physical and mental disability, marital status, sexual orientation, genetics, status as current or former uniformed service member, or any other classifications protected by law.
The City of Prattville offers a comprehensive benefits package including vacation, sick, and holiday leave as well as medical, dental, vision, and short term disability insurance.
Benefits coverage is effective on the first day of the month following a 30 day waiting period for new hires. Late enrollees are subject to approval by the insurance company.
Group Medical Benefits- Through Blue Cross and Blue Shield of Alabama, benefits provide members with hospitalization, office visits, and Prescription drugs (Administered through Express Scripts). Family, 2 person and individual plans are available. Complete benefits information is available in the plan document.
City of Prattville Health & Wellness Center -The City of Prattville offers an on-site wellness center to employees covered under the group health insurance plan. The Wellness Center offers convenient, co-pay free medical and prescription drug coverage for employees and their dependents.
Group Life Insurance -all regular employees receive a life insurance policy. Employees with less than 10 years of service receive a $10,000 policy and employees with 10 years of service or more receive a $20,000 policy.
Retirement -Through the Retirement Systems of Alabama, this benefit requires mandatory enrollment for all regular employees as of the first day of employment. Employees are classified as Tier I or Tier I (A) with the Retirement Systems of Alabama. The employee pays a percentage of all gross income specified by RSA. The City provides a matching amount determined by RSA.
A Tier I employee is an employee who was a member of the Retirement Systems of Alabama prior to January 1, 2013. A Tier I employee may retire if he/she has 25 years of retirement service, or is age 60 with 10 years of service with the Retirement Systems of Alabama. (Regular Members 5% of earnable compensation; Full time, Certified Firefighters and Law Enforcement Officers 6% of earnable compensation.)
A Tier I (A) employee is an employee who became a member of the Retirement Systems of Alabama after January 1, 2013, and by local resolution and Act 2019-32 by the Alabama Legislature became a Tier 1 employee. A Tier I (A) employee may retire if he/she has 25 years of retirement service, or is age 60 with 10 years of service with the Retirement Systems of Alabama. (Regular Members 7.5% of earnable compensation; Full time, Certified Firefighters and Law Enforcement Officers 8.5% of earnable compensation.)
Deferred Compensation (457 Plans) -Voluntary participation allows the employee to lower taxable income, and pay tax on the deferred income in the year of distribution. The City has 457 Plans through Nationwide Retirement, AIG Valic Financial Advisors, RSA-1, and Alabama Deferred Compensation. The employee may contribute up to the current allowable limits. All regular employees are eligible on the first day of employment.
Supplemental Insurance -Employees may obtain coverage for Dental, Cancer, Disability, Accident, and Life Insurance. The City of Prattville offers payroll deduction for supplemental insurance. The employee pays for all supplemental insurance coverage. You are eligible upon purchasing coverage and meeting eligibility requirements.
Flexible Spending Account -Allows employees to lower their taxable income by placing certain insurance premiums under this plan. Also, offers unreimbursed medical/dental expense benefits, as well as daycare expense benefits.
Vacation Leave -
8 Hour Employees
Vacation leave is earned at the following accrual rates for regular full-time employees.
Completed 6 months - 40 hours (5 days)
Completed 1 year - 40 hours (5 days)
Completed 2nd year through 9th year accrues 80 hours (10 days) per year
10 years through 15 years accrues 120 hours (15 days) per year
16 years and over accrues 160 hours (20 days) per year
The maximum vacation leave that may be accrued is 360 hours for 8-hour shift employees. The City administers the time and pays for accrued leave time.
12 Hour Employees (Watewater)
Vacation leave is earned at the following accrual rates for regular full-time employees.
Completed 6 months - 42 hours (3.5 days)
Completed 1 year - 42 hours (3.5 days)
Completed 2nd year through 9th year accrues 84 hours (7 days) per year
10 years through 15 years accrues 124 hours (10 days) per year
16 years and over accrues 168 hours (14 days) per year
The maximum vacation leave that may be accrued is 378 hours for 12-hour shift employees. The City administers the time and pays for accrued leave time.
24 Hour Employees ( Fire)
Vacation leave is earned at the following accrual rates for regular full-time employees.
Completed 6 months - 60 hours (2.5 days)
Completed 1 year - 60 hours (2.5 days)
Completed 2nd year through 9th year accrues 120 hours (5 days) per year
10 years through 15 years accrues 180 hours (7.5 days) per year
16 years and over accrues 240 hours (10 days) per year
The maximum vacation leave that may be accrued is 504 hours for 24-hour shift employees. The City administers the time and pays for accrued leave time.
Sick Leave -
8 Hour Employees
Sick leave is earned at the rate of 80 hours per year with no accrual limit. Retiring employees have the option of receiving payment for the accrued sick leave (up to 360 hours) or converting the leave to service time. The City administers the time and pays for accrued sick leave. You are eligible upon completion of the first full pay period after your hire date.
12 Hour Employees ( Wastewater )
Sick leave is earned at the rate of 84 hours per year with no accrual limit. Retiring employees have the option of receiving payment for the accrued sick leave (up to 378 hours) or converting the leave to service time. The City administers the time and pays for accrued sick leave. You are eligible upon completion of the first full pay period after your hire date.
24 Hour Employees ( Fire )
Sick leave is earned at the rate of 120 hours per year with no accrual limit. Retiring employees have the option of receiving payment for the accrued sick leave (up to 504 hours) or converting the leave to service time. The City administers the time and pays for accrued sick leave. You are eligible upon completion of the first full pay period after your hire date.
Holidays -Twelve paid holidays per year. The City Council determines the holiday schedule for each fiscal year.
For Detailed Benefits information please visit our Benefits Web Page at
01
A bachelor's degree in Information Technology or a related field is preferred. Do you have a bachelor's degree in Information Technology or a related field? Please attach documentation to the application
- YES
- NO
02
This position requires two (2) years' experience with networking systems, database management, and server operations management. Do you have two (2) years' experience with networking systems, database management, and server operations management? These employers and/or volunteer experience must be listed on your employment application with a description of your primary duties and responsibilities.
- YES
- NO
03
Do you possess any Information Technology certifications (e.g. CompTIA A+, Newtork+, ITF+). If you answered yes to this question, please list the certifications below.
04
This position requires that you be able to lift 50 pounds repeatedly. Are you able to lift 50 pounds, repeatedly?
- Yes
- No
Required Question