Network Infrastructure and Systems Engineer
Lucayan Technology Solutions LLC - Tampa
Work at Lucayan Technology Solutions LLC
Overview
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Overview
Employment Type: Full-Time
Department: IT / Engineering
Security Clearance: Secret Clearance
Hours: 7:30 am- 4:30 pm, including 1 hour of lunch. Monday- Friday
Job Summary
Lucayan Technology Solutions is seeking a highly capable Network Infrastructure & Systems Engineer to support the 6th Medical Group (6 MDG) at MacDill Air Force Base under a U.S. Air Force medical IT support contract. This role is responsible for ensuring the performance, security, and reliability of enterprise network and system components supporting mission-critical healthcare IT operations.
Key Responsibilities
- Install, configure, and manage routers, switches, wireless access points, and other infrastructure equipment.
- Conduct daily on-site infrastructure health checks before 0700 to ensure operational readiness.
- Maintain and update routing tables, operating systems, security patches, and system upgrades.
- Administer virtual and physical servers, ensuring optimal performance and security compliance.
- Perform log analysis, backup/restoration, patch management, and system recovery.
- Respond to critical outages within 15 minutes and resolve them within 2 hours; complete workorders per SLA.
- Use DHA ServiceNow and AFNET Remedy to track, triage, and close service tickets.
- Control and monitor user access to network resources and manage permissions.
- Implement DoD cybersecurity directives (STIGs, ACAS scans, TCNOs) and maintain vulnerability compliance index ≤ 3.
- Conduct system-level design, configuration, and integration projects aligned with PWS-defined objectives.
- Coordinate with vendors and elevate unresolved issues to government leads.
- Perform testing and integration of system modifications and ensure compatibility with Air Force and DHA standards.
- Support after-hours upgrades and maintenance without impacting healthcare service delivery.
• On-site daily at 3250 Zemke Ave, MacDill AFB, Tampa, FL 33621.
• Must comply with AFOSH (Air Force Occupational Safety and Health) regulations.
• Must be eligible for Common Access Card (CAC) and meet Air Force installation access requirements.
• Access to controlled/restricted areas may be required based on mission scope.
Required Qualifications
- Bachelor's degree in IT, Cybersecurity, Systems Engineering, or related field (or equivalent experience).
- 5+ years of experience supporting enterprise IT networks and systems.
- Experience with: TCP/IP, DHCP, DNS, VPNs, subnetting, static/dynamic routing (OSPF/EIGRP).
- Tools such as SolarWinds, PRTG, Nagios, ACAS.
- Windows and Linux server administration.
- Understanding of the OSI model, firewalls, and secure tunneling (SSH, HTTPS).
- Ability to analyze and interpret logs, system errors, and performance data.
- Strong communication, organizational, and documentation skills.
- CompTIA Network+, Security+
- Cisco CCNA/CCNP
- Microsoft MCSA/MCSE
- ITIL v4 Foundation
Nice to Have
• Prior experience supporting DoD healthcare IT environments (SGSL/SGSI/SGN).
Tools & Technologies
SolarWinds | ServiceNow | AFNET Remedy | DNS/DHCP | VMware | ACAS | Nagios | Windows Server | Linux | SSH | PRTG | Cisco IOS | STIGs | TCNOs