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Circulation Assistant

In this dynamic role, the incumbent will play a vital part in ensuring the smooth operation of our library by assisting students, faculty, and staff with their Access Services and Library needs. Will be responsible for checking out and returning library materials, maintaining accurate records, and providing excellent customer service. Supervises student and graduate assistants during shifts, coordinating with the primary student supervisors. May assist in processing reserves and interlibrary loans. In charge of the library when a librarian is not on duty. Responsible for opening and closing the library. May cross-train in other areas while still performing the duties of circulation assistant. Monitors and responds to emails in several accounts. Works closely with the Reference Librarian: Coordinator of Access Services and the entire Access Services team to ensure excellent public service, achieve department goals, and advance the library as a space for studying and learning. Location: Utica, NY Application Deadline: Open Until Filled No Major Responsibilities: Charges and discharges library materials for patrons, including books from the main collection, course reserves, and library laptops. Provides directional information and refers library users to appropriate reference areas. Provides primary point of contact for phone calls to the main library line. Monitors library email accounts. Assists patrons in finding books or journals and provides basic reference assistance when no librarian is on duty. Interprets and enforces library policy when a librarian is not on duty, and is responsible for maintaining an atmosphere conducive to studying and research. Supervises student assistants working in their duties. Assists in shelving, shelf-reading, shifting, and cleaning of collections. Conducts searches for missing materials, identifies materials in need of replacement or repair and forwards to the Coordinator of Circulation Services. Assists with interlibrary loan and reserve processing as needed. Contributes to evaluation of departmental policies and procedures, and creates documentation and records as required. Follows procedures for opening and closing the library at established hours. Makes sure the building is secure at closing. Reports maintenance issues and relays pertinent information to library staff. Maintains patron records and their confidentiality. Performs other duties as assigned and/or assists with special projects as required by circumstance. Works with supervisor to develop specific goals that support Utica University's operational plans. Responsible for working with supervisor and other team members to achieve successful results on all established individual and departmental goals and key performance indicators. Driving Responsibilities: This position does not require routine travel using a College owned or College-rented vehicle. Supervises: Supervises the work of library student assistants. Education & Experience Qualifications: Associate degree required. Supervisory experience desirable. Minimum Skills/Abilities: Adaptability with new and emerging technologies; must be able to work with desktop applications and the internet and demonstrate the ability to learn new systems timely and efficiently. Ability to deal courteously and effectively with a wide variety of constituents. Excellent communication skills. Ability to work accurately with attention to detail. Ability to maintain confidentiality. Ability to adapt to changes in workflow and procedures. Ability to work well independently and in a team environment. Ability to organize time and work assignments effectively. Ability to train and supervise work-study students. Knowledge of library principles, practices, and terminology is desirable. Applicant Documents Instructions: Additional information: Visa sponsorship is not available for this position. EEO/AA Statement: Utica University is committed to affirmative action, equal opportunity, and creating a welcoming work environment for all employees. All qualified applicants will receive consideration for employment without regard to veteran status, disability, citizenship status, domestic violence victim status, or protected status under applicable local, state, or federal law. Commitment to Supporting and Hiring Veterans: Located in the heart of central New York, Utica College is a comprehensive, independent, private institution founded in 1946 to offer options for college study to veterans returning from the second world war. More than seventy years since veterans returned from WWII, this tradition of serving veterans is still held in high regard here at UC, and we are proud to welcome veterans as students and as valued members of our faculty and professional staff. Posting Specific Questions Required fields are indicated with an asterisk (*). * How did you hear about this employment opportunity? HercJobs.org (HERC Higher Ed Recruitment Consortium) HigherEdJobs.com InsideHigherEd.com Observer Dispatch (Utica OD)-newspaper Ithaca Journal Personal Referral Utica University Website Albany Times Union Binghamton Press & Sun CareerBuilders.com CentralNewYorkHelpWanted.com Chronicle.com (Chronicle of Higher Ed website) Elmira Star Gazette Utica University Online Employment Website DiverseEducation.com (Diverse Issues in Higher Education + Historically Black Colleges and Universities) Indeed.com Current Utica University Employee Referred by a Utica University Employee Referred by a non-Utica University Employee Twitter LinkedIn-Job Posting LinkedIn-Recruited by Utica University HR Centralnewyorkhelpwanted.com Syracuse Post Standard-newspaper Albany Times Union-newspaper Facebook Job Fair Search Firm NCAA PRISM Network HBCU Connect DiverseJobs Other * Please provide more details regarding the source of your referral? (Open Ended Question) Applicant Documents Required Documents: Resume / Curriculum Vitae Cover Letter Three Professional References with Contact Information Optional Documents: Other Document #1 Other Document #2