Technical Analyst
Richardson International Limited - Saint Louis, Missouri, United States, 63146
Work at Richardson International Limited
Overview
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Overview
Technical Analyst
in our
IT
Department located in our St. Louis Country Office. Key Responsibilities: To analyze, design, document, deliver and support the IT systems, software and services to Richardson end-users which may include desktops or laptops, smartphones, phone systems, printing, general connectivity/networking, device image/OS’s, internally developed or purchased applications and systems/software To receive incidents and requests from the end-user community, triage those items in a timely manner, document those items and facilitate their processing in a documented, standard and measurable manner in Richardson ITSM To maintain a high level of knowledge and expertise on all technical support related specialties and consoles Participate in small, medium and large sized projects on an as required basis To ensure that security and access controls are considered in the delivery of service To work with others within IT, OT and external vendors to ensure the proper delivery of services On call and travel is a required part of this role Qualifications: Technical education and/or equivalent industry experience, any technical certifications or training would be an asset A strong working knowledge of client compute technologies Strong technical and troubleshooting skills Organized with good time management and customer service skills Ability to work well with other members of IT, OT and staff across the organization Experience with following systems would be an asset; Microsoft/Office 365, WAN/LAN platforms (Fortinet/Ruckus), Teams Rooms (Lenovo/other), hosted VoIP (RingCentral), VMWare/vSAN, DNS/DHCP/VLAN, Windows and Linux server platforms, UPS mgmt. (Eaton), camera and card access security systems (Meraki/other DVR) Richardson International provides an excellent compensation package consisting of a competitive salary, flexible benefits including medical, dental, vision, 401(k), paid time off, paid holidays, and training and career development opportunities. Interested candidates should click the Apply icon to apply online by
August 20, 2025 . Richardson is an Equal Opportunity Employer . Always Growing
Richardson International is a global agriculture and food processing leader, with deep-rooted grower relationships spanning over 165 years. Our journey has seen our business expand and innovate, allowing us to supply quality food products and ingredients to markets near and far. We are always improving our facilities, processes, and products to continue to deliver on our commitment to excellence. Across borders, our network collaborates to fuel our ongoing growth. Join our growing team and set a strong foundation for a career full of exciting possibilities.
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