Production Support Engineer
Saransh Inc - Chicago, Illinois, United States, 60290
Work at Saransh Inc
Overview
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Overview
Location: Chicago, IL (preferred) or Columbus, OH
Troubleshoot and resolve escalated incidents related to Windows servers and applications Perform root cause analysis using Windows Event Logs, IIS logs, and application logs Monitor and tune server and application performance Automate support tasks and monitoring using PowerShell scripting Support application deployments, patches, and configuration changes Collaborate with development and infrastructure teams for issue resolution Maintain and improve operational documentation, runbooks, and SOPs Proactively monitor batch jobs, Windows services, and system health Participate in incident management and on-call rotations Seniority level
Seniority level Entry level Employment type
Employment type Contract Job function
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