SharePoint Systems Administrator, Mid-Level
jobright.com - Bethesda, Maryland, us, 20811
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Jobright.ai Leidos is a company dedicated to delivering innovative solutions through a diverse workforce committed to customer success. They are seeking a SharePoint Systems Administrator to support the National Media Exploitation Center, focusing on the deployment, operation, and maintenance of SharePoint services while ensuring customer inquiries and system functionality are addressed efficiently. Responsibilities: Interacting with customers to handle service inquiries and problems. Provide implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems. Identify methods for direct integration with Identity Management (IdAM) technologies. Assist users with manual migrations from older SharePoint versions to SharePoint 2019 or SharePoint Online. Manage permissions of new and existing site collections and their associated lists, items etc. Manage access to O365/M365 applications based on SharePoint technology such as Microsoft Teams, Microsoft OneDrive, and SharePoint Online. Conduct searches and purges of data from operational systems as directed by cyber security. Help manage asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance situational awareness for stakeholders. Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment and process improvement initiatives. Support customer requirements in a 24/7/365 mission environment. Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel to assist with after-hours triage and troubleshooting of common SharePoint problems. Qualifications: Required: Experience with SharePoint technologies to include SharePoint 2013, 2016, 2019 and SharePoint Online. Experience with configuring, installing, and securing SharePoint systems. Experience with managing SQL clusters in support of SharePoint farms. Familiar with patch maintenance for SQL clusters. Familiarity with PKI authentication and claims-based authentication. Experience with utilizing load balancers such as F5 BigIP Load Traffic Manager or Citrix NetScaler. Experience managing M365/O365 cloud offerings such as Microsoft Teams, Microsoft OneDrive, SharePoint Online. Experience with patch maintenance for SharePoint farms. Experience with routine maintenance processes and willingness to conduct scheduled maintenance during approved maintenance windows. Experience with Change Management fundamentals to ensure proper planning, execution, and documentation of changes to the environment. Experience with Tier 2 system administration. Experience troubleshooting issues in a growing environment. Experience with reviews, incident analysis, and identification of issue trends. Strong oral and written communications skills. Track record of working effectively within a team, and support to peers toward improved processes and results. Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow. Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along with an appropriate computing environment (CE) certification) Requires a Bachelors degree and at least 5 years of relevant experience. Additional years of experience may be considered in lieu of degree. Generally has 4+ years of experience supervising or leading teams or projects. Active TS/SCI clearance with Polygraph required OR active TS/SCI and willingness to get a Poly. US Citizenship is required due to the nature of the government contracts we support. Preferred: Familiarity with using Nintex, InfoPath, and/or PowerBI platforms for creating and managing workflows. Experience configuring and managing SPPatchify for patch maintenance of large SharePoint farms. Microsoft 365 Certified: Administrator Expert or equivalent certification related to SharePoint, Teams, OneDrive and their administration. Company: Leidos is a Fortune 500 innovation company rapidly addressing the worlds most vexing challenges in national security and health. Founded in 1969, the company is headquartered in Reston, Virginia, USA, with a team of 10001+ employees. The company is currently Public Company. Seniority level
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