Arch Insurance Group Inc.
Senior Complex Claims Specialist, Major Case Unit (OPEN TO REMOTE...
Arch Insurance Group Inc. - Hartford, Connecticut, us, 06112
Work at Arch Insurance Group Inc.
Overview
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Overview
Technical Claims Supervisor - MCU (OPEN TO REMOTE)
Join to apply for the
Technical Claims Supervisor - MCU (OPEN TO REMOTE)
role at
Arch Insurance Group Inc. Technical Claims Supervisor - MCU (OPEN TO REMOTE)
1 week ago Be among the first 25 applicants Join to apply for the
Technical Claims Supervisor - MCU (OPEN TO REMOTE)
role at
Arch Insurance Group Inc. Arch Insurance Group Inc. provided pay range
This range is provided by Arch Insurance Group Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$145,000.00/yr - $165,000.00/yr With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
$10k Sign-on Eligible** (Open to remote work location if outside designated Arch office)
Responsibilities include, actively managing and effectively overseeing large exposure and complex general/auto liability and trucking claims (primary, umbrella and excess) direct handled by Third-party Administrators (“TPA’s”) and supporting Arch business stakeholders. Please note this role does require managing any direct reports but is responsible for managing the claims & TPA process.
Responsibilities
Deliver industry leading technical claim handling/oversight, claim outcomes, business support and customer service. Make claim services an Arch competitive advantage Collaborate with TPA team members, Arch Claim Account Managers (“CAM’s”) and other claim professionals to proactively develop and effectively execute on appropriate claim resolution strategies Work closely with underwriters, Legal, Operations, claim professionals, and other Arch functions, to ensure timely and effective communication consistent with Arch Claims’ Procedures, striving to achieve optimum claim outcomes Effective and timely communication with insureds and brokers; making exceptional customer service a top priority Coverage analysis, investigation, liability and damage evaluation, timely and accurate indemnity and expense reserving (within specific granted authority), litigation management, vendor management, settlement negotiations, including use of structure settlements where appropriate, and claim resolution Effective claim file documentation, claim coding and diary management Retain and work closely with defense and coverage counsel to create and execute on litigation/coverage strategies and budgets. Analyze and pay legal bills, consistent with claims specific strategy/budget and Arch Claims Litigation Management Guidelines Effective and timely claim reporting (verbal and written) to other claim professionals/management and business stakeholders, per Arch Claims Procedures Attend mediations, trials, other proceedings and meetings Maintains all required state adjustor licenses Assist CAM’s and others with TPA management and oversight to include: TPA claim staff training relating to Arch processes, procedures, expectations, reporting, technical claim handling, litigation/vendor management, legal/regulatory developments, customer service and other topics that may arise Sharing of claim handling/customer service best practices Assistance with claim file reviews and claim audits Regular meetings with TPA claims staff
Desired Skills
Minimum of 10 years commercial general/auto liability claim handling experience, including responsibility for complex and large exposure claims, or insurance defense/coverage practicing attorney with similar law firm experience. Trucking, construction, emergency service/medical professional liability claim handling experience is a plus TPA management/oversight experience is a plus Excellent customer service skills and service minded Strong analytical and problem solving skills Strong negotiation skills Exceptional communication (written and verbal), collaboration, influencing, listening, and interpersonal skills to effectively develop productive working relationships both within and outside Arch Able to process large amounts of complex information, distill it down to key issues and decision points and concisely communicate the information verbally and in writing Able to effectively lead strategic discussions and leverage technical knowledge to make sound, cost-effective decisions and recommendations Able to work well independently and in a highly collaborative team environment Adaptable and able to succeed in a rapidly changing workplace Strong Microsoft Excel, PowerPoint and Word skills Willing and able to travel approximately up to 10% of time
Education
Juris Doctorate desired, but not required
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$145,000 - $165,000/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14400 Arch Insurance Group Inc.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Insurance Referrals increase your chances of interviewing at Arch Insurance Group Inc. by 2x Sign in to set job alerts for “Claims Supervisor” roles.
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Join to apply for the
Technical Claims Supervisor - MCU (OPEN TO REMOTE)
role at
Arch Insurance Group Inc. Technical Claims Supervisor - MCU (OPEN TO REMOTE)
1 week ago Be among the first 25 applicants Join to apply for the
Technical Claims Supervisor - MCU (OPEN TO REMOTE)
role at
Arch Insurance Group Inc. Arch Insurance Group Inc. provided pay range
This range is provided by Arch Insurance Group Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$145,000.00/yr - $165,000.00/yr With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
$10k Sign-on Eligible** (Open to remote work location if outside designated Arch office)
Responsibilities include, actively managing and effectively overseeing large exposure and complex general/auto liability and trucking claims (primary, umbrella and excess) direct handled by Third-party Administrators (“TPA’s”) and supporting Arch business stakeholders. Please note this role does require managing any direct reports but is responsible for managing the claims & TPA process.
Responsibilities
Deliver industry leading technical claim handling/oversight, claim outcomes, business support and customer service. Make claim services an Arch competitive advantage Collaborate with TPA team members, Arch Claim Account Managers (“CAM’s”) and other claim professionals to proactively develop and effectively execute on appropriate claim resolution strategies Work closely with underwriters, Legal, Operations, claim professionals, and other Arch functions, to ensure timely and effective communication consistent with Arch Claims’ Procedures, striving to achieve optimum claim outcomes Effective and timely communication with insureds and brokers; making exceptional customer service a top priority Coverage analysis, investigation, liability and damage evaluation, timely and accurate indemnity and expense reserving (within specific granted authority), litigation management, vendor management, settlement negotiations, including use of structure settlements where appropriate, and claim resolution Effective claim file documentation, claim coding and diary management Retain and work closely with defense and coverage counsel to create and execute on litigation/coverage strategies and budgets. Analyze and pay legal bills, consistent with claims specific strategy/budget and Arch Claims Litigation Management Guidelines Effective and timely claim reporting (verbal and written) to other claim professionals/management and business stakeholders, per Arch Claims Procedures Attend mediations, trials, other proceedings and meetings Maintains all required state adjustor licenses Assist CAM’s and others with TPA management and oversight to include: TPA claim staff training relating to Arch processes, procedures, expectations, reporting, technical claim handling, litigation/vendor management, legal/regulatory developments, customer service and other topics that may arise Sharing of claim handling/customer service best practices Assistance with claim file reviews and claim audits Regular meetings with TPA claims staff
Desired Skills
Minimum of 10 years commercial general/auto liability claim handling experience, including responsibility for complex and large exposure claims, or insurance defense/coverage practicing attorney with similar law firm experience. Trucking, construction, emergency service/medical professional liability claim handling experience is a plus TPA management/oversight experience is a plus Excellent customer service skills and service minded Strong analytical and problem solving skills Strong negotiation skills Exceptional communication (written and verbal), collaboration, influencing, listening, and interpersonal skills to effectively develop productive working relationships both within and outside Arch Able to process large amounts of complex information, distill it down to key issues and decision points and concisely communicate the information verbally and in writing Able to effectively lead strategic discussions and leverage technical knowledge to make sound, cost-effective decisions and recommendations Able to work well independently and in a highly collaborative team environment Adaptable and able to succeed in a rapidly changing workplace Strong Microsoft Excel, PowerPoint and Word skills Willing and able to travel approximately up to 10% of time
Education
Juris Doctorate desired, but not required
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$145,000 - $165,000/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14400 Arch Insurance Group Inc.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Finance and Sales Industries Insurance Referrals increase your chances of interviewing at Arch Insurance Group Inc. by 2x Sign in to set job alerts for “Claims Supervisor” roles.
Glastonbury, CT $100,000.00-$125,000.00 1 day ago West Hartford, CT $120,000.00-$132,000.00 4 days ago Bertera Nissan Manchester Asst. Service Manager 75k to 95k
West Hartford, CT $140,000.00-$185,000.00 1 week ago Gate/Yard Checker Wed 10P-4A and Thurs-Sat 4P-4A
CDJR West Springfield Asst. Service Manager
Gate/Yard Checker Wed 10P-4A and Thurs-Sat 4P-4A
IICAPS Supervisor: Intensive In-Home Child and Adolescent Psychiatric Service (IICAPS)- 6430
West Springfield, MA $45,000.00-$60,000.00 2 weeks ago Assistant Service Manager - Waterbury CT
Asst. Service Manager Bertera Subaru of West Springfield
West Springfield, MA $60,000.00-$85,000.00 1 year ago Hartford, CT $60,080.00-$126,000.00 4 days ago West Hartford, CT $144,000.00-$158,000.00 2 weeks ago General Liability Litigation Consultant / Senior Claim Representative
Hartford, CT $61,600.00-$126,000.00 1 month ago Complex Claim Manager-Personal Umbrella Bodily Injury Liability (Auto & Premises/Litigation/U.S.)
Accts Rec & Denial Spec 2 / Rev Cycle Prof Svcs Adm
Financial Services - Customer Tax Operations and Reporting - Tax Services Manager-EDGE
Hartford, CT $102,100.00-$187,000.00 1 week ago Installation Manager - Residential Remodeling, Multi-Site Customer Service and Project Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr