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About Wright Service Corp:
Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interior plantscaping, and other outdoor and indoor services.
The Wright family of companies includes Wright Tree Service®, Wright Outdoor Solutions®, Eocene Environmental Group℠, Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings and Impact7G, and commonly seen brands, such as Spectrum Resource Group, ArborCare and Verdure Elements.
Wright Service Corp. has been employee-owned since 2002 and headquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright.
JOB SUMMARY: The Workers' Compensation Claims Specialist is responsible for managing and investigating workers' compensation claims from initial report through resolution. This role requires strong investigative skills to gather and analyze information from various sources-including incident reports, medical records, witness statements, and employer input-to ensure accurate and timely claims processing.
ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:

• Investigate, negotiate, or work toward resolution of workers' compensation claims.
• Provide oversite and direction to the Third-Party Administrator on assigned files.
• Examines claim form and other records to determine insurance coverage.
• Telephone, interview, or correspond with employee and witnesses; consult police and hospital records.
• May testify in court when claims are contested. May attend litigation hearings.
• Recommends litigation by legal department when settlement cannot be negotiated.
• May consult with other professionals who can offer more expert evaluation of a claim.
• Partner with the greater department, safety, and other subsidiary management to ensure development and compliance of the company Safety, Education and Training Programs.
• Support, actively participate, and act in accordance with Wright's culture of safety and employee ownership.
• Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.
• Maintain regular and punctual attendance at work and meetings.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Position may require some outside travel.
• Must be available to respond to emergency situations on a 24/7 on-call basis, including after-hours and weekends, in the event of workplace accidents

JOB REQUIREMENTS:

• Bachelor's degree in finance, insurance, or similar field.
• Three+ years' experience in adjusting insurance claims in workers' compensation, general liability, automobile liability and/or property claims handling.
• Certification in a recognized insurance program such as Claims Law Associate, AIC, or willingness to complete the program.
• Possess a valid Driver's License and satisfy company driving policies.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong analytical and mathematical skills.
• Working experience in using claims software, preferred.
• Possess claims investigation skills.
• Intermediate/Advanced knowledge and experience using Microsoft Office Suite.
• Demonstrate excellent customer service focusing on rapport-building, listening, questioning and patience. Communicates effectively with all levels of employees, both technical and non-technical.
• Prior familiarity with OSHA, DOT, ANSI standards is a plus.
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.
• Ability to read, write, and speak Spanish is highly preferred.

Benefit Summary:
Full-Time employees within Wright Service Corp are eligible for the following:

• Medical (HDHP & PPO), Dental, and Vision
• 401k and 401k match
• ESOP (Employee Ownership Program)
• Paid Time Off (Vacation, Sick, Floating Holidays)
• Paid Parental & Family Care Leave
• Company Paid STD, LTD, and Life Insurance
• Paid Volunteer Time
• And More...

Learn more at
Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.