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LHH Recruitment Solutions

Escrow Customer Service Representative

LHH Recruitment Solutions, Indianapolis, Indiana, us, 46262

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Overview

Our client, a reputable organization, is looking to add an Escrow Customer Service Representative to their team.

Key Responsibilities

Serve as the primary point of contact for clients throughout the escrow process, delivering exceptional customer service

Respond to inquiries via phone, email, and in person regarding escrow accounts, documentation, and timelines

Coordinate with buyers, sellers, lenders, and agents to gather and verify required documents

Monitor escrow files to ensure all conditions are met and deadlines are adhered to

Prepare and review escrow instructions, settlement statements, and other related documentation

Assist with the scheduling of closings and ensure all parties are informed and prepared

Maintain accurate records and update internal systems with client and transaction details

Resolve issues and escalate complex matters to appropriate team members or management

Qualifications

Previous experience in escrow, title, or real estate customer service preferred

Strong communication and interpersonal skills with a customer-first mindset

Detail-oriented with excellent organizational and time management abilities

Proficient in Microsoft Office and escrow management systems

Ability to work independently and collaboratively in a fast-paced environment

Knowledge of escrow procedures, legal documents, and compliance standards

If you possess the qualifications listed above, we would love to hear from you!

Pay Details:

$16.00 to $17.00 per hour

Search managed by:

Jessica Dragoo

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance