LHH Recruitment Solutions
Bilingual Customer Service Representative
LHH Recruitment Solutions, Indianapolis, Indiana, us, 46262
Job Overview
Our client, a reputable organization, is seeking a Bilingual Customer Service Representative to join their team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service in both English and Spanish.
Key Responsibilities
Respond to inbound customer inquiries in both English and Spanish with professionalism and empathy
Resolve customer issues and concerns efficiently, ensuring satisfaction
Provide accurate information about products and services
Assist customers with product-related questions and upsell when appropriate
Record customer interactions and maintain detailed logs of inquiries, complaints, and resolutions
Follow up with customers to ensure their needs have been met
Collaborate with internal teams to improve service delivery and customer experience
Qualifications
Fluency in English and Spanish (verbal and written)
Excellent communication and interpersonal skills
Strong customer service orientation and problem-solving ability
Patience and professionalism when handling challenging situations
Basic computer proficiency and familiarity with CRM systems
Ability to multitask and manage time effectively in a dynamic environment
If you possess the qualifications listed above and are ready to make a meaningful impact, we would love to hear from you!
Pay Details:
$20.00 to $22.00 per hour
Search managed by:
Jessica Dragoo
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Our client, a reputable organization, is seeking a Bilingual Customer Service Representative to join their team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service in both English and Spanish.
Key Responsibilities
Respond to inbound customer inquiries in both English and Spanish with professionalism and empathy
Resolve customer issues and concerns efficiently, ensuring satisfaction
Provide accurate information about products and services
Assist customers with product-related questions and upsell when appropriate
Record customer interactions and maintain detailed logs of inquiries, complaints, and resolutions
Follow up with customers to ensure their needs have been met
Collaborate with internal teams to improve service delivery and customer experience
Qualifications
Fluency in English and Spanish (verbal and written)
Excellent communication and interpersonal skills
Strong customer service orientation and problem-solving ability
Patience and professionalism when handling challenging situations
Basic computer proficiency and familiarity with CRM systems
Ability to multitask and manage time effectively in a dynamic environment
If you possess the qualifications listed above and are ready to make a meaningful impact, we would love to hear from you!
Pay Details:
$20.00 to $22.00 per hour
Search managed by:
Jessica Dragoo
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance