Logo
Alphabe Insight Inc

Client Relationship Manager

Alphabe Insight Inc, Cleveland, Ohio, us, 44101

Save Job

Company Description

About Us At Sharpcontra, we specialize in delivering innovative business solutions that help our clients achieve sustainable growth and market success. Our team is dedicated to creating strategies that connect brands with their ideal customers through precision, creativity, and data-driven approaches. We value integrity, results, and continuous improvement, and we believe in empowering our team members to thrive both professionally and personally.

Job Description

Job Description We are seeking a highly motivated and detail-oriented Client Relationship Manager to join our team. In this role, you will be responsible for maintaining and enhancing client relationships, understanding their needs, and providing tailored solutions that support their success. You will act as the primary point of contact, ensuring high levels of satisfaction and retention.

Responsibilities Develop and maintain strong, long-lasting client relationships. Serve as the main point of contact for assigned clients. Understand client objectives and provide solutions to meet their needs. Coordinate with internal teams to ensure timely delivery of services. Monitor client satisfaction and address concerns promptly. Prepare and present performance reports to clients. Identify opportunities for account growth and upselling services. Qualifications

Qualifications

Bachelor's degree in Business Administration, Marketing, or related field. Proven experience in client relationship management or account management. Strong communication, interpersonal, and negotiation skills. Ability to manage multiple accounts and prioritize tasks effectively. Problem-solving mindset and customer-focused attitude. Proficiency in Microsoft Office Suite and CRM software. Additional Information

Benefits

Competitive salary of $60,000 - $65,000 per year. Opportunities for professional growth and career advancement. Comprehensive health, dental, and vision insurance. Paid time off and holidays. Retirement savings plan. Supportive and collaborative work environment.