Tech24
Credit and Collections Analyst - Greenville, South Carolina
Tech24, Greenville, South Carolina, United States, 29601
Credit And Collections Analyst
Tech24 is a leading provider of repair and maintenance services for commercial kitchen equipment, serving customers across the foodservice industry. Headquartered in Greenville, SC, we are committed to delivering exceptional service and support to our customers nationwide. As part of our growing team, you'll have the opportunity to contribute to our success while advancing your career in a dynamic and collaborative environment. Tech24 is seeking an experienced Credit and Collections Analyst to join our team. In this role, you will be responsible for underwriting customer accounts, assessing creditworthiness, and managing a portfolio of accounts to ensure timely collections and minimize financial risk. The ideal candidate will bring prior experience in corporate credit and collections, strong analytical skills, and excellent communication abilities to help drive results and maintain positive customer relationships. Key Responsibilities
Credit Underwriting - Evaluate customer credit applications by analyzing financial statements, credit reports, payment history, and other relevant data. Determine credit limits and terms based on risk assessment and company policies. Prepare and present credit recommendations to management for approval. Portfolio Management - Manage a portfolio of customer accounts, ensuring timely payments and resolving outstanding balances. Monitor account activity and proactively identify potential risks or delinquent accounts. Develop and maintain strong relationships with customers to facilitate effective communication and payment resolution. Collections - Contact customers regarding overdue invoices and negotiate payment arrangements. Collaborate with internal teams (e.g., sales, customer service) to address disputes or issues impacting payment. Escalate unresolved accounts to third-party collections agencies or legal action when necessary. Reporting and Analysis - Prepare regular reports on portfolio performance, aging accounts, and collection efforts. Analyze trends in customer payment behavior and recommend strategies to improve cash flow and reduce bad debt. Maintain accurate records of all credit and collections activities in the company's systems. Compliance and Policy Adherence - Ensure all credit and collections activities comply with company policies, industry regulations, and applicable laws. Work closely with operating companies to align collections efforts and underwriting practices with company standards. Qualifications
Bachelor's degree in Finance, Accounting, Business Administration, or a related field OR 5 years of experience in corporate credit and collections. 2-5 years of experience in credit analysis, underwriting, or collections. Strong knowledge of credit evaluation techniques, financial statement analysis, and collections practices. Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with ERP systems or collections software. Excellent communication and negotiation skills, with the ability to handle sensitive customer interactions professionally. Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively. Analytical mindset with the ability to interpret data and make sound decisions. Preferred Qualifications: Experience in B2B credit and collections. Knowledge of industry-specific credit practices or regulations. Certification in credit analysis or collections (e.g., CBA, CICP) is a plus. Work Environment
This position is office-based, depending on company policy. Occasional travel may be required for customer visits or meetings. Benefits: Medical, vision, and dental insurance, along with short-term disability plans. Company-paid long-term disability and life insurance. Paid time off, including holidays and your birthday! 401(k) retirement savings plan with Company match and immediate vesting.
Tech24 is a leading provider of repair and maintenance services for commercial kitchen equipment, serving customers across the foodservice industry. Headquartered in Greenville, SC, we are committed to delivering exceptional service and support to our customers nationwide. As part of our growing team, you'll have the opportunity to contribute to our success while advancing your career in a dynamic and collaborative environment. Tech24 is seeking an experienced Credit and Collections Analyst to join our team. In this role, you will be responsible for underwriting customer accounts, assessing creditworthiness, and managing a portfolio of accounts to ensure timely collections and minimize financial risk. The ideal candidate will bring prior experience in corporate credit and collections, strong analytical skills, and excellent communication abilities to help drive results and maintain positive customer relationships. Key Responsibilities
Credit Underwriting - Evaluate customer credit applications by analyzing financial statements, credit reports, payment history, and other relevant data. Determine credit limits and terms based on risk assessment and company policies. Prepare and present credit recommendations to management for approval. Portfolio Management - Manage a portfolio of customer accounts, ensuring timely payments and resolving outstanding balances. Monitor account activity and proactively identify potential risks or delinquent accounts. Develop and maintain strong relationships with customers to facilitate effective communication and payment resolution. Collections - Contact customers regarding overdue invoices and negotiate payment arrangements. Collaborate with internal teams (e.g., sales, customer service) to address disputes or issues impacting payment. Escalate unresolved accounts to third-party collections agencies or legal action when necessary. Reporting and Analysis - Prepare regular reports on portfolio performance, aging accounts, and collection efforts. Analyze trends in customer payment behavior and recommend strategies to improve cash flow and reduce bad debt. Maintain accurate records of all credit and collections activities in the company's systems. Compliance and Policy Adherence - Ensure all credit and collections activities comply with company policies, industry regulations, and applicable laws. Work closely with operating companies to align collections efforts and underwriting practices with company standards. Qualifications
Bachelor's degree in Finance, Accounting, Business Administration, or a related field OR 5 years of experience in corporate credit and collections. 2-5 years of experience in credit analysis, underwriting, or collections. Strong knowledge of credit evaluation techniques, financial statement analysis, and collections practices. Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with ERP systems or collections software. Excellent communication and negotiation skills, with the ability to handle sensitive customer interactions professionally. Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively. Analytical mindset with the ability to interpret data and make sound decisions. Preferred Qualifications: Experience in B2B credit and collections. Knowledge of industry-specific credit practices or regulations. Certification in credit analysis or collections (e.g., CBA, CICP) is a plus. Work Environment
This position is office-based, depending on company policy. Occasional travel may be required for customer visits or meetings. Benefits: Medical, vision, and dental insurance, along with short-term disability plans. Company-paid long-term disability and life insurance. Paid time off, including holidays and your birthday! 401(k) retirement savings plan with Company match and immediate vesting.