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Marketing Consultancy Lab

Front Office Representative

Marketing Consultancy Lab, Chicago, Illinois, United States, 60654

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Job Description

Job Description

Job Title:

Front Office Representative Location:

Chicago, IL

Job Type:

Full-time Job Summary:

We are seeking a dedicated and personable Front Office Representative to join our team. This pivotal role ensures the smooth operation of our front desk activities and fosters a welcoming environment for both clients and staff. As the first point of contact for visitors, the Front Office Representative will be responsible for managing inquiries, scheduling appointments, and providing essential information to guests and clients. Key Responsibilities:

Greet and welcome visitors with a positive attitude Manage incoming phone calls and direct them to the appropriate personnel Schedule and coordinate appointments and meetings for staff Maintain the organization and cleanliness of the front office area Provide accurate information about services and operations to clients Process incoming and outgoing mail and shipments Assist with administrative tasks such as data entry and filing Qualifications & Skills:

High school diploma or equivalent; additional education or certification is a plus Proven experience as a front office representative or similar role Exceptional interpersonal and communication skills Strong organizational skills and attention to detail Ability to multitask and prioritize in a fast-paced environment Proficient in MS Office Suite (Word, Excel, Outlook) and office equipment