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MassMutual

Research & Resolution Consultant

MassMutual, Atlanta, Georgia, United States, 30383

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Employer Industry: Financial Services

Why consider this job opportunity: - Salary up to $90,500 - Competitive salaries with incentive and bonus opportunities - Access to networking opportunities through various Business Resource Groups - Opportunities for career advancement and professional development - Supportive and collaborative work environment with a focus on ethics and integrity - Flexibility for remote work, with hybrid options available for local candidates

What to Expect (Job Responsibilities): - Conduct research and analysis to support business operations and present findings to management - Develop solutions through root-cause analysis of complex issues related to Broker/Dealer business - Identify opportunities to enhance workflows, procedures, and policies - Make informed decisions while weighing business risks and customer service impacts - Collaborate with legal and compliance teams to process legal orders and customer complaints

What is Required (Qualifications): - High School Diploma or equivalent - Minimum of 3 years of experience in the financial services industry - Series 7 and 24 licenses required at the time of application - At least 1 year of experience with Microsoft Office Suite - Availability for remote work or hybrid schedule for candidates within 50 miles of the office

How to Stand Out (Preferred Qualifications): - Bachelor’s Degree - More than 5 years of experience in the financial services industry - Exceptional attention to detail and a highly collaborative team player

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