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Think Tell Junction

Customer Service Assistant

Think Tell Junction, San Antonio, Texas, United States, 78208

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Job Ad:

Customer Service Assistant

Think Tell Junction (San Antonio, TX) Job Title Customer Service Assistant Company:

Think Tell Junction Location:

San Antonio, TX Salary:

$17 - $23 per hour Job Type:

Full-Time

Work Type: In-person (strictly on-site)

About Us: Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.

Job Description: We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, playing a vital role in ensuring a positive experience for each individual. Your exceptional communication skills and passion for helping others will contribute significantly to our mission of providing outstanding service.

Responsibilities:

Respond promptly to customer inquiries via phone, email, and chat.

Provide detailed information about our products and services to assist customers.

Accurately process orders and manage account details in our system.

Identify and escalate complex issues to the appropriate departments.

Resolve customer complaints in a professional and timely manner.

Maintain records of customer interactions, transactions, and feedback.

Skills Required:

High school diploma or equivalent; further education or professional training is a plus.

Proven experience in a customer service role or similar position.

Excellent verbal and written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Proficient in using customer service software and Microsoft Office Suite.

Benefits:

Competitive hourly wage ranging from $17 to $23.

Health, dental, and vision insurance.

Paid time off and holidays.

Opportunities for professional growth and advancement.

Supportive and collaborative work environment.

If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as an Customer Service Assistant !

Note On-campus work in San Antonio, TX