Connexa Worx
DraftNote Design We are seeking a dedicated and enthusiastic Customer Service Agent to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our products and services. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to resolve issues efficiently and effectively.
$19.50 - $31.00 per hour
Job:
Full time
Responsibilities:
Handle customer inquiries via phone, email, and live chat Provide accurate information about products and services Assist customers with order processing and status updates Resolve customer complaints and issues in a timely manner Document customer interactions and feedback in the CRM system Collaborate with team members to improve service quality Qualifications:
High school diploma or equivalent; further education is a plus Proven experience in customer service or a similar role Excellent verbal and written communication skills Strong problem-solving abilities Ability to work effectively in a team-oriented environment Familiarity with customer relationship management (CRM) systems Benefits:
Comprehensive health, dental, and vision insurance. Paid time off and holidays. 401(k) retirement plan with company match. Opportunities for professional development and career growth. Supportive and collaborative work environment.
$19.50 - $31.00 per hour
Job:
Full time
Responsibilities:
Handle customer inquiries via phone, email, and live chat Provide accurate information about products and services Assist customers with order processing and status updates Resolve customer complaints and issues in a timely manner Document customer interactions and feedback in the CRM system Collaborate with team members to improve service quality Qualifications:
High school diploma or equivalent; further education is a plus Proven experience in customer service or a similar role Excellent verbal and written communication skills Strong problem-solving abilities Ability to work effectively in a team-oriented environment Familiarity with customer relationship management (CRM) systems Benefits:
Comprehensive health, dental, and vision insurance. Paid time off and holidays. 401(k) retirement plan with company match. Opportunities for professional development and career growth. Supportive and collaborative work environment.