Microsoft
AI Business Solutions – Cloud Solution Architect
Microsoft, Billings Metropolitan Area, Montana, United States
Overview
AI Business Solutions – Cloud Solution Architect at Microsoft. Join to apply for the AI Business Solutions – Cloud Solution Architect role. This is a customer-facing role focused on guiding customers through business applications and AI transformation on the Microsoft platform, including architecture, implementation, and operational health engagements. The role supports multiple opportunities across the United States and may involve up to 50% remote work; travel varies by role. Responsibilities
Customer Centricity: Drive customer satisfaction and become a trusted advisor by leveraging M365 Enterprise Services expertise to enable defined Customer Success Plan outcomes. Listen actively and challenge respectfully to drive the best outcomes. Customer Insights: Provide feedback and insights from customers to relevant Microsoft teams to enable continuous improvement. Business Impact
Consumption (Cloud & Support) growth: Develop opportunities with business and technical decision makers to ensure they understand the Microsoft 365 value proposition and derive value from investments in Microsoft technologies. Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by applying deep knowledge of M365 services or Teams/Phone/Voice and related technical expertise. Lead technical conversations to drive value and deliver work per Microsoft best practices and policies using repeatable IP. Technical Leadership
Learn It All: Demonstrate a self-learner mindset, aligning individual skilling with team goals and Customer Success objectives. Accelerate customer outcomes: Engage with relevant communities to share expertise, contribute to IP, and accelerate customer transformation journeys. Other
Embody our culture and values Qualifications
Required Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR equivalent experience. 2+ years experience on technical projects with design/deployments in AI/Microsoft 365 solutions or related, plus knowledge of hybrid cloud architectures for integrating on-premises workloads with Azure resources. Breadth of technical experience with depth in Microsoft 365 Copilot and at least one of: Copilot Studio, Dynamics 365, Power Platform, Endpoint (Intune, Azure Virtual Desktop and/or Windows 365). Other Requirements
Microsoft is unable to sponsor a work visa for this role due to the nature of the job duties. Preferred Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR Master’s Degree in the same fields AND 6+ years of related experience; OR equivalent experience. 4+ years experience in a customer-facing role and 4+ years on technical projects. Change management experience and/or PROSCI certification. Business and sales acumen; technical certifications in cloud technologies; deep knowledge of Cloud/hybrid solution architecture and Microsoft 365 solutions. Breadth of experience across multiple Microsoft 365 solutions (e.g., Teams, Teams Phone & Rooms, Exchange Online, SharePoint Online, Power Platform, Windows & Cloud Endpoint, Identity and Access, Information Protection, Governance & Risk Management, Compliance). Salary information: Cloud Solution Architecture IC3 and IC4 base pay ranges are provided, with location-adjusted ranges available. For more details, see Microsoft careers pay information. Microsoft is an equal opportunity employer. If you need assistance or a reasonable accommodation during the application process, learn more about requesting accommodations.
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AI Business Solutions – Cloud Solution Architect at Microsoft. Join to apply for the AI Business Solutions – Cloud Solution Architect role. This is a customer-facing role focused on guiding customers through business applications and AI transformation on the Microsoft platform, including architecture, implementation, and operational health engagements. The role supports multiple opportunities across the United States and may involve up to 50% remote work; travel varies by role. Responsibilities
Customer Centricity: Drive customer satisfaction and become a trusted advisor by leveraging M365 Enterprise Services expertise to enable defined Customer Success Plan outcomes. Listen actively and challenge respectfully to drive the best outcomes. Customer Insights: Provide feedback and insights from customers to relevant Microsoft teams to enable continuous improvement. Business Impact
Consumption (Cloud & Support) growth: Develop opportunities with business and technical decision makers to ensure they understand the Microsoft 365 value proposition and derive value from investments in Microsoft technologies. Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by applying deep knowledge of M365 services or Teams/Phone/Voice and related technical expertise. Lead technical conversations to drive value and deliver work per Microsoft best practices and policies using repeatable IP. Technical Leadership
Learn It All: Demonstrate a self-learner mindset, aligning individual skilling with team goals and Customer Success objectives. Accelerate customer outcomes: Engage with relevant communities to share expertise, contribute to IP, and accelerate customer transformation journeys. Other
Embody our culture and values Qualifications
Required Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR equivalent experience. 2+ years experience on technical projects with design/deployments in AI/Microsoft 365 solutions or related, plus knowledge of hybrid cloud architectures for integrating on-premises workloads with Azure resources. Breadth of technical experience with depth in Microsoft 365 Copilot and at least one of: Copilot Studio, Dynamics 365, Power Platform, Endpoint (Intune, Azure Virtual Desktop and/or Windows 365). Other Requirements
Microsoft is unable to sponsor a work visa for this role due to the nature of the job duties. Preferred Qualifications
Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR Master’s Degree in the same fields AND 6+ years of related experience; OR equivalent experience. 4+ years experience in a customer-facing role and 4+ years on technical projects. Change management experience and/or PROSCI certification. Business and sales acumen; technical certifications in cloud technologies; deep knowledge of Cloud/hybrid solution architecture and Microsoft 365 solutions. Breadth of experience across multiple Microsoft 365 solutions (e.g., Teams, Teams Phone & Rooms, Exchange Online, SharePoint Online, Power Platform, Windows & Cloud Endpoint, Identity and Access, Information Protection, Governance & Risk Management, Compliance). Salary information: Cloud Solution Architecture IC3 and IC4 base pay ranges are provided, with location-adjusted ranges available. For more details, see Microsoft careers pay information. Microsoft is an equal opportunity employer. If you need assistance or a reasonable accommodation during the application process, learn more about requesting accommodations.
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