Mass Markets is hiring: Administrative Assistant in Orlando

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking an Administrative Assistant to support our leadership team by performing various administrative and clerical tasks. This role offers many learning and advancement opportunities.

The ideal candidate should have excellent command of English, be highly organized and reliable, with a strong work ethic and attention to detail. Prior experience is preferred but not required. To be considered, complete a full application on our careers page, including screening questions and a pre-employment test.

Key Responsibilities

• Perform administrative duties such as answering emails and phone calls
• Support scheduling by booking appointments and managing conflicts
• Create content for social media channels
• Prepare presentations as instructed
• Make travel arrangements (flights, hotels, transportation)
• Maintain professional communication via phone, email, and mail
• Anticipate needs to ensure positive experiences
• Handle sensitive information confidentially

Candidate Qualifications

All positive, driven, and confident applicants are encouraged to apply. Ideal candidates are motivated and dedicated.

• Preferred 1 year of experience
• High School Diploma or equivalent
• Exceptional time management and multi-tasking skills
• Strong attention to detail
• Excellent organizational skills
• Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
• High-speed internet connection (20 Mbps+)
• Typing speed of 20+ words per minute

Compensation & Benefits

We offer competitive pay based on experience, along with benefits such as PTO, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a casual work environment.

Physical Requirements

This is a sedentary office role requiring long periods of sitting, computer use, and occasional movement around the office. Ability to lift up to 40 pounds may be required.

Conditions of Employment

• Must be authorized to work in the country
• Willingness to undergo background/security checks and drug screening

Equal Opportunity Statement

We embrace diversity and are committed to providing a discrimination-free workplace. All employment decisions are based on merit and qualifications.

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