Ross Stores, Inc. is hiring: Retail Associate in Dawsonville

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Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure-hunt shopping experience.

Overview

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, follows company standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate may perform a range of functions in all areas of the Store as business needs require.

Essential Functions

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment; keeps aisles clear and reports any unsafe conditions.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary, is register-trained, helps with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Greets Customers with eye contact, a smile, and a hello; thanks Customers at the register during transactions.
• Provides prompt and efficient responses to Customers; responds to Customer Service calls and resolves issues with Store Leadership as needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks (sweeping, mopping, dusting, wiping counters and mirrors) and restocks as needed; maintains restrooms and high-touch areas.
• Maintains a professional appearance and adheres to the dress code.
• Performs daily merchandising tasks to ensure a neat, clean, organized store following company standards.
• expedites newly received merchandise to the sales floor and presents items per monthly guidelines while maintaining brand name familiarity within departments.
• Understands Loss Prevention Awareness, MOS policies, and merchandise protection standards as applicable.
• Safeguards confidential information, cash and credit card information, and merchandise.
• Follows all policies concerning cash, checks, cards, refunds, voids, and offline procedures; maintains accuracy with bankable tenders.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills Required

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements/Ada

• Ability to use store equipment, including PDTs, registers and PCs as required.
• Ability to stand, walk, and move around the Store up to 100% of working time.
• Ability to bend, squat, kneel, climb, reach, and stoop; occasionally lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Certain assignments may require other qualifications and skills.
• Stockroom shifts: ability to regularly push, pull and lift more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer and is committed to a diverse workforce in accordance with applicable laws.