Ross Stores, Inc. is hiring: Retail Associate in Portland

Overview

Join to apply for the Retail Associate role at Ross Stores, Inc.

Our values start with our people. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, follows company best practice standards, maintains a clean work area, and ensures proper merchandise presentation. The role may require performing a range of functions in all areas of the Store as business needs require.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment; keeps aisles clear and reports unsafe conditions to Store Leadership.
• Treats Customers and Associates with respect and courtesy; greets Customers and thanks them at appropriate times.
• Assists Customers in merchandise questions; operates registers, answers questions in a polite and knowledgeable manner.
• Provides prompt responses to Customer needs and calls a member of Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks and replenishes restroom supplies to maintain store cleanliness.
• Maintains a professional appearance and adheres to the dress code.
• Executes daily merchandising routines to keep the store neat, clean, and well-organized.
• Expedites newly received merchandise to the sales floor and adheres to monthly presentation guidelines.
• Understands Loss Prevention and merchandise protection standards.
• Safeguards confidential information, cash, and merchandise.
• Follows MOS policies and cash handling procedures; maintains accuracy with transactions.
• Demonstrates sense of urgency to maximize productivity and follow Store best practices.

Qualifications and Skills

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to use Store equipment including PDTs, registers, and PCs as required.
• Ability to stand and move for up to 100% of shift; regular bending, squatting, reaching, and lifting up to 25 pounds (20 pounds for stockroom shifts).

Physical Requirements

• Ability to use all Store equipment, including PDTs, registers and PCs as required.
• Ability to stand, walk, and move around the Store for up to 100% of shift.
• Ability to bend, squat, kneel, climb, reach, and stoop; ability to push/pull and lift up to 25 pounds.
• Additional qualifications may apply for stockroom shifts.

Supervisory Responsibilities

None

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, disability, sex (including pregnancy and related conditions), veteran status, marital or registered domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, or sexual orientation, as well as any other category protected by federal, state or local laws.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development; Industries: Retail