Ross Stores, Inc. is hiring: Retail Associate in North Las Vegas

Overview

Retail Associate at Ross Stores, Inc. Join our team and contribute to a leading off-price retail chain with over 2,200 stores. We focus on delivering high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience for customers.

As Part Of Our Team, You Will Experience

• Success: Our winning team pursues excellence while learning and evolving
• Career growth: We develop industry-leading talent because Ross grows when our people grow
• Teamwork: We work together to solve hard problems and find the right solution
• Diversity, Equality & Inclusion: We celebrate the backgrounds, identities, and ideas of those who work and shop with us

General Information

Ross Corporate headquarters: Dublin, CA; buying offices in New York City, Los Angeles, and Boston; 8 distribution centers nationwide. Ross is a Fortune 500 company committed to an inclusive work environment and ongoing development for our teams.

General Purpose

The Retail Associate ensures customers have a positive shopping experience. Responsibilities include greeting customers, maintaining a clean work area, proper merchandise presentation, and supporting store operations as needed to meet customer service and operational goals.

Essential Functions

• Maintain safety as a priority and promote a safe and secure shopping environment
• Stay aware on the sales floor; keep egress clear and report unsafe conditions
• Provide courteous, professional service to customers and fellow associates
• Assist customers with merchandise, registers, and inquiries; greet customers and thank them at checkout
• Respond promptly to customer service needs and involve Store Leadership when needed
• Represent and support the Ross brand at all times
• Perform cleaning tasks and maintain cleanliness of restrooms and high-touch areas
• Maintain professional appearance and follow dress code
• Perform daily sizing and recovery to keep store neat and merchandised to standards
• Expedite newly received merchandise to the sales floor in line with monthly guidelines
• Understand Loss Prevention programs and merchandise protection standards
• Safeguard confidential information and cash
• Follow MOS policies and cash handling procedures
• Demonstrate urgency and maximize productivity according to store best practices

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills

• Effective communication with customers, associates, and store leadership in a friendly and respectful manner
• Ability to perform basic mathematical calculations commonly used in retail

Physical Requirements / ADA

Ability to use store equipment (PDTs, registers, PC); stand, walk, and move around the store up to 100% of shift; bend, squat, reach, and occasionally lift more than 25 pounds; use janitorial equipment and ladders as required.

Supervisory Responsibilities

None

Disclaimer

This job description summarizes primary duties and responsibilities. It is not an all-inclusive listing and contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer and includes protections against discrimination as required by law.