Job Description
We are looking for a dedicated Bilingual Receptionist to join our team on a long-term contract basis in Memphis, Tennessee. In this role, you will provide attentive and courteous assistance to visitors, including processing record requests. Your ability to communicate effectively in both English and Spanish will be essential in serving the community.
Responsibilities:
• Greet and assist visitors, ensuring a welcoming and attentive environment.
• Process record requests with accuracy and efficiency.
• Answer and manage multi-line phone systems, directing calls to the appropriate departments.
• Provide clear and effective communication in both English and Spanish to address visitor inquiries.
• Maintain organized records and documentation related to visitor interactions.
• Direct guests to the appropriate offices or resources based on their needs.
• Collaborate with team members to ensure smooth daily operations.
• Uphold confidentiality and handle sensitive information with discretion.
• Monitor and manage visitor flow to maintain an orderly environment.
• Proficiency in both English and Spanish, with excellent verbal and written communication skills.• Previous experience in receptionist duties or a similar role.
• Familiarity with managing multi-line phone systems.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with a high level of confidentiality.
• Excellent interpersonal skills to interact effectively with diverse groups.
• Basic computer skills for record-keeping and documentation.
• Availability to work Monday through Friday during standard business hours.