Receptionist Job at Signal Tru Brand in Los Angeles

Join to apply for the Receptionist role at Plymouth Physical Therapy Specialists

We seek a professional, friendly, organized front desk receptionist to join our growing team in Canton. You will coordinate all functions necessary for an efficient and productive patient flow between check-in, treatment, and check-out. You will serve as the main point of contact for all non-clinical patient services, including managing the patient scheduling process, collecting, posting, and depositing patient payments, maintaining patient charts and electronic medical records, keeping the front desk area organized, and providing excellent customer service to our patients.

Job Details

• Clinic hours: 6:00 AM - 7:00 PM. Some Saturdays may be required.

Responsibilities include:

• Obtaining and updating patient demographics and insurance information in the computer system.
• Verifying insurance benefits and obtaining necessary authorizations.
• Collecting co-pays and balances as per office policies.
• Reviewing forms for accuracy and completeness.
• Scheduling patient appointments at check-out.
• Answering phones and transferring calls appropriately.
• Maintaining a clean and orderly waiting area.
• Adhering to HIPAA regulations to ensure patient privacy.
• Assisting the Director and Practice Manager as needed.

Qualifications:

• At least 1+ years of experience in a medical front office preferred.
• Excellent telephone skills.
• Proficiency in Word and Excel.
• Experience with medical software preferred.
• Team-oriented, energetic, focused on customer service.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Physical, Occupational, and Speech Therapy

This job posting is active and not expired.