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Technogen, Inc.

Salesforce Business Analyst Job at Technogen, Inc. in Teaneck Township

Technogen, Inc., Teaneck Township, NJ, United States

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This range is provided by Technogen, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $65.00/hr

Direct message the job poster from Technogen, Inc.

Location: Teaneck, NJ — candidates should be in NJ and willing to go to the office two or three times a week.

Contract Duration: 12+ months

Experience Level: Mid/Sr-Level

Pay Rate: Market/DOE

Job Summary

We are seeking a dynamic and experienced Salesforce Business Analyst with a strong background in the life sciences domain (pharmaceuticals, biotech, or medical devices). The ideal candidate will work closely with cross-functional teams to gather business requirements, optimize Salesforce solutions, and support key CRM initiatives aligned with commercial, medical, and compliance objectives.

Key Responsibilities

  • Gather, analyze, and document business requirements related to Salesforce CRM enhancements and integrations.
  • Act as a liaison between stakeholders (Sales, Marketing, Medical Affairs, Compliance) and technical teams.
  • Translate business needs into detailed user stories and functional specifications.
  • Collaborate with Salesforce admins and developers to design, configure, and test solutions.
  • Support deployment of features and enhancements across Salesforce Clouds (Sales, Service, Marketing, etc.).
  • Leverage knowledge of life sciences regulations (e.g., FDA, HIPAA, GxP) to ensure CRM compliance.
  • Lead and facilitate requirement workshops, demos, and user acceptance testing (UAT).
  • Create and maintain process flow diagrams, documentation, and training materials.
  • Analyze data to support reporting, dashboards, and business insights.
  • Provide end-user support and training post-implementation.

Required Skills & Qualifications

  • Bachelor’s degree in Business, Life Sciences, Information Systems, or related field.
  • 4+ years of experience as a Business Analyst working with Salesforce platforms.
  • Experience in the life sciences domain (pharma, biotech, medtech) is mandatory.
  • Strong understanding of CRM workflows, lead management, field force enablement, and healthcare professional (HCP) engagement.
  • Experience working with Salesforce Health Cloud, Veeva CRM, or Marketing Cloud is a strong plus.
  • Proficiency in documenting user stories, functional specs, and business process flows.
  • Familiarity with Agile/Scrum methodologies.
  • Strong interpersonal and communication skills, with the ability to interact with both technical and non-technical stakeholders.
  • Salesforce certifications (e.g., Administrator, Business Analyst, Sales Cloud Consultant) are preferred.

Seniority level

  • Mid-Senior level

Employment type

  • Contract

Job function

  • Information Technology

Industries

  • Pharmaceutical Manufacturing

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