IT Support Specialist Job at Jobs via Dice in Las Vegas

Overview

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!

Description

We are looking for a skilled IT Support Specialist to join our team in Las Vegas, Nevada. This contract position involves providing comprehensive IT support across multiple platforms and systems in a dynamic hospitality and entertainment environment. The ideal candidate will excel in troubleshooting, technical problem-solving, and delivering exceptional service while working flexible hours, including evenings and weekends.

Responsibilities

• Provide Level 1 technical support for systems such as Microsoft Windows OS, Active Directory, Office 365, VMware, Nutanix, and other business applications.
• Handle provisioning, setup, and maintenance of network devices and related infrastructure.
• Respond promptly to help desk calls and ticket requests, ensuring timely resolution or escalation of issues.
• Support and troubleshoot hardware components including routers, switches, Wi-Fi access points, and PC systems.
• Install, maintain, and troubleshoot network cabling, including both fiber and copper, and perform equipment moves, additions, and changes.
• Diagnose and resolve issues with network hardware and cabling.
• Participate in the on-call rotation to provide after-hours support as needed.
• Adapt to a flexible work schedule, including evenings, weekends, and holiday shifts.
• Execute additional IT tasks as assigned to ensure smooth operational functionality.

Requirements

• High school diploma required; additional technical certifications are a plus.
• At least 1 year of experience in a technical support role.
• Fundamental understanding of computer operations, networking, and user environments.
• Proven ability to troubleshoot and resolve issues with personal computing systems.
• Strong verbal and written communication skills.
• Availability to work flexible hours in a 24/7 support environment, including swing and graveyard shifts.
• Detail-oriented, adaptable, and eager to learn in a fast-paced setting.
• A commitment to delivering outstanding customer service with a positive and detail-oriented approach.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.