Lush Fresh Handmade Cosmetics North America
Store Manager - The Mall at Wellington Green
Lush Fresh Handmade Cosmetics North America, Wellington, Florida, United States
Overview
Store Manager - The Mall at Wellington Green Join to apply for the Store Manager - The Mall at Wellington Green role at Lush Fresh Handmade Cosmetics North America. Lush North America has been creating fresh and handmade cosmetics for the past 20 years—keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to fair trade sourcing, supporting sustainable communities, and giving back through our Charity Pot Program. Position:
Store Manager Interview Plan: Ever wondered what it’s like behind the bubbles? #lushcareers Lush North America believes in a diverse and inclusive workplace and equal opportunity employment for all applicants. What we offer
A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products An unconventional retail structure to support entrepreneurial spirit The opportunity for growth as Lush promotes from within Store Manager
As a Lush Store Manager, you’re a true leader who embodies our core values in everything you do. You interact with customers, motivate your team, and make important business decisions with the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. As the Store Manager, you’re responsible for: Recruiting your team Training and developing your management team Training and developing your team on brand, product, and service You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. It’s also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. You’ll be continually assessing your performance and seeking growth opportunities. Responsibilities
Sales & Customer Experience Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome and valued. Building the Brand: educate customers and staff on our brand values and position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Product Knowledge: deepen product knowledge and provide informed recommendations. Driving Sales: develop and execute business plans that align with strategy to achieve short- and long-term goals and KPIs. Team Leadership Leadership Practices and Staff Development: coach and develop your team with development plans and constructive feedback. Diversity, Equity, Inclusion, and Belonging: promote a diverse and inclusive environment with DEIB training. Engagement and Performance: balance analysis and perspective when addressing performance and create action plans to improve engagement. Recruitment and Selection: form teams with diverse styles and ensure equity in interview and promotion processes. Operational Excellence Policies and Procedures: ensure compliance with time and attendance, breaks, product integrity, respectful workplace, health and safety, and budgets. Stock and Inventory: manage inventory, ordering, and waste within budget using reporting tools. Visuals and Merchandising: implement merchandising plans to improve KPIs and maintain a clean, attractive store environment. Scheduling and Attendance: schedule staff to meet peak times while managing labor costs. Qualifications
Required: 3-5 years of retail management experience Strong HR skills in hiring, scheduling, training, conflict resolution, and performance management Excellent listening and communication skills Excellent analytical, critical thinking, and troubleshooting skills Excellent organization and time management Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty, and ethical business Ability to work flexible hours including holidays, evenings, and weekends Preferred: Experience with consultation-based customer service Ability to develop and train staff through positive coaching and feedback Track record of developing retail staff careers Proficient in Excel, Microsoft Office; adaptable to other systems Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Wellington Green Pay: $55,800 USD Note:
We recruit from a variety of sources and are committed to equal opportunity employment for all applicants. Best of luck on your job search , and don’t forget to follow us to learn more! We Are Lush Find our privacy policy details here.
#J-18808-Ljbffr
Store Manager - The Mall at Wellington Green Join to apply for the Store Manager - The Mall at Wellington Green role at Lush Fresh Handmade Cosmetics North America. Lush North America has been creating fresh and handmade cosmetics for the past 20 years—keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to fair trade sourcing, supporting sustainable communities, and giving back through our Charity Pot Program. Position:
Store Manager Interview Plan: Ever wondered what it’s like behind the bubbles? #lushcareers Lush North America believes in a diverse and inclusive workplace and equal opportunity employment for all applicants. What we offer
A fun and funky store atmosphere where individualism is encouraged A 50% discount off all our products An unconventional retail structure to support entrepreneurial spirit The opportunity for growth as Lush promotes from within Store Manager
As a Lush Store Manager, you’re a true leader who embodies our core values in everything you do. You interact with customers, motivate your team, and make important business decisions with the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. As the Store Manager, you’re responsible for: Recruiting your team Training and developing your management team Training and developing your team on brand, product, and service You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. It’s also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. You’ll be continually assessing your performance and seeking growth opportunities. Responsibilities
Sales & Customer Experience Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome and valued. Building the Brand: educate customers and staff on our brand values and position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Product Knowledge: deepen product knowledge and provide informed recommendations. Driving Sales: develop and execute business plans that align with strategy to achieve short- and long-term goals and KPIs. Team Leadership Leadership Practices and Staff Development: coach and develop your team with development plans and constructive feedback. Diversity, Equity, Inclusion, and Belonging: promote a diverse and inclusive environment with DEIB training. Engagement and Performance: balance analysis and perspective when addressing performance and create action plans to improve engagement. Recruitment and Selection: form teams with diverse styles and ensure equity in interview and promotion processes. Operational Excellence Policies and Procedures: ensure compliance with time and attendance, breaks, product integrity, respectful workplace, health and safety, and budgets. Stock and Inventory: manage inventory, ordering, and waste within budget using reporting tools. Visuals and Merchandising: implement merchandising plans to improve KPIs and maintain a clean, attractive store environment. Scheduling and Attendance: schedule staff to meet peak times while managing labor costs. Qualifications
Required: 3-5 years of retail management experience Strong HR skills in hiring, scheduling, training, conflict resolution, and performance management Excellent listening and communication skills Excellent analytical, critical thinking, and troubleshooting skills Excellent organization and time management Strong customer service, supervisory and sales skills Knowledge and interest in skincare, natural beauty, and ethical business Ability to work flexible hours including holidays, evenings, and weekends Preferred: Experience with consultation-based customer service Ability to develop and train staff through positive coaching and feedback Track record of developing retail staff careers Proficient in Excel, Microsoft Office; adaptable to other systems Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Wellington Green Pay: $55,800 USD Note:
We recruit from a variety of sources and are committed to equal opportunity employment for all applicants. Best of luck on your job search , and don’t forget to follow us to learn more! We Are Lush Find our privacy policy details here.
#J-18808-Ljbffr