GovernmentJobs.com
Administrative Support Technician - Rogue X
GovernmentJobs.com, Medford, Oregon, United States, 97504
Administrative Support Technician
Join the team at Rogue X as an Administrative Support Technician, a full-time role with benefits at Medford's premier community complex. In this fast-paced position, you'll balance front-line customer service with essential behind-the-scenes administration, from program registrations and facility rentals to handling daily transactions and supporting staff operations. A typical day could include helping families register for activities, fielding public inquiries, or assisting with special events. If you bring strong organizational skills, attention to detail, and a customer-first mindset, Rogue X offers the chance to put your skills to work in a vibrant, community-centered environment. Required Education and Experience: Graduation from high school or GED equivalent; and Four (4) years of progressively responsible experience in the principles, policies, and practices of office administration. Bachelor's degree in business management, business administration, public administration, or other specific area of study as deemed applicable may substitute for the two (2) years of experience. The Rogue X Community Complex operates seven days a week, with building hours generally ranging from 6:00 AM to 8:30 PM (MondaySunday). Variable hours 8 hours per day. Compensation and benefits for this position include: Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan Life and Accidental Death and Dismemberment insurance policy value of $50,000 paid by the City Long-term disability insurance provided by the City Health Reimbursement Account (HRA-VEBA) contributions provided by the City Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee PERS is 100% fully paid as the City pays both the employer and the employees (6%) contributions Deferred Compensation retirement plan (Section 457 Plan) for employees retirement planning Paid vacation, sick leave, and holidays Employee Assistance Program (EAP) The Citys Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually Access to the Citys fully equipped fitness center 24/7 Essential functions of the position include: Processes customer transactions for entry into Rogue X, program registration and facility rentals. Handles and reconciles cash from daily transactions. Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc. Performs administrative duties, processing mail, filing, etc. Produces and distributes documents, extracts and compiles data for reports, and processes records. Uses prescribed procedures to process, distribute, record, and destroy sensitive information and records; maintains and coordinates records retention activities. Accurately verifies and enters employees scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing. May be required to drive to Santo Community Center or to attend other off-site meetings and run various errands. Acts as the technology liaison, including database management. Supports/assists Customer Service Supervisor or other staff with special events, projects, comprehensive spreadsheets, public outreach, etc. Trains staff on software upgrades and database changes. Other functions of the position include: Software changes, etc. May be responsible for assisting staff with workload, directing tasks, training, etc. Prepares and schedules meetings with staff Reviews and works with confidential documentation. Upholds the values of the organization and has strong customer service orientation. Handles job stress and interact effectively with others in the workplace. Fosters an environment that embraces diversity, integrity, trust, and respect. Is an integral team player, which involves flexibility, cooperation, and communication. Performs other related projects and duties as assigned. Demonstrates regular, reliable, and punctual attendance. Competencies include: Active Listening Communicativeness Customer Orientation Technology Savvy Team Player Work Environment & Physical Demands: This position requires inside, office desk work that includes exposure to regular office noise and distractions, adequate lighting, and regulated HVAC systems in relation to temperature. This environment may also include interactions with the public. This position involves extended periods of sitting and standing, with occasional walking, crouching, bending, stooping, twisting, turning, and balancing. The employee is regularly required to operate a variety of automated office machines which include a computer, printer, copy machine, calculator, telephone, etc.
Join the team at Rogue X as an Administrative Support Technician, a full-time role with benefits at Medford's premier community complex. In this fast-paced position, you'll balance front-line customer service with essential behind-the-scenes administration, from program registrations and facility rentals to handling daily transactions and supporting staff operations. A typical day could include helping families register for activities, fielding public inquiries, or assisting with special events. If you bring strong organizational skills, attention to detail, and a customer-first mindset, Rogue X offers the chance to put your skills to work in a vibrant, community-centered environment. Required Education and Experience: Graduation from high school or GED equivalent; and Four (4) years of progressively responsible experience in the principles, policies, and practices of office administration. Bachelor's degree in business management, business administration, public administration, or other specific area of study as deemed applicable may substitute for the two (2) years of experience. The Rogue X Community Complex operates seven days a week, with building hours generally ranging from 6:00 AM to 8:30 PM (MondaySunday). Variable hours 8 hours per day. Compensation and benefits for this position include: Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan Life and Accidental Death and Dismemberment insurance policy value of $50,000 paid by the City Long-term disability insurance provided by the City Health Reimbursement Account (HRA-VEBA) contributions provided by the City Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee PERS is 100% fully paid as the City pays both the employer and the employees (6%) contributions Deferred Compensation retirement plan (Section 457 Plan) for employees retirement planning Paid vacation, sick leave, and holidays Employee Assistance Program (EAP) The Citys Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually Access to the Citys fully equipped fitness center 24/7 Essential functions of the position include: Processes customer transactions for entry into Rogue X, program registration and facility rentals. Handles and reconciles cash from daily transactions. Responds to requests for information from the public, internal departments, and employees, including calls, correspondence, customer service interaction, distributing mail, etc. Performs administrative duties, processing mail, filing, etc. Produces and distributes documents, extracts and compiles data for reports, and processes records. Uses prescribed procedures to process, distribute, record, and destroy sensitive information and records; maintains and coordinates records retention activities. Accurately verifies and enters employees scheduled hours, time off, and overtime; provides hours to the payroll department for timely processing. May be required to drive to Santo Community Center or to attend other off-site meetings and run various errands. Acts as the technology liaison, including database management. Supports/assists Customer Service Supervisor or other staff with special events, projects, comprehensive spreadsheets, public outreach, etc. Trains staff on software upgrades and database changes. Other functions of the position include: Software changes, etc. May be responsible for assisting staff with workload, directing tasks, training, etc. Prepares and schedules meetings with staff Reviews and works with confidential documentation. Upholds the values of the organization and has strong customer service orientation. Handles job stress and interact effectively with others in the workplace. Fosters an environment that embraces diversity, integrity, trust, and respect. Is an integral team player, which involves flexibility, cooperation, and communication. Performs other related projects and duties as assigned. Demonstrates regular, reliable, and punctual attendance. Competencies include: Active Listening Communicativeness Customer Orientation Technology Savvy Team Player Work Environment & Physical Demands: This position requires inside, office desk work that includes exposure to regular office noise and distractions, adequate lighting, and regulated HVAC systems in relation to temperature. This environment may also include interactions with the public. This position involves extended periods of sitting and standing, with occasional walking, crouching, bending, stooping, twisting, turning, and balancing. The employee is regularly required to operate a variety of automated office machines which include a computer, printer, copy machine, calculator, telephone, etc.