Russell Tobin
Overview
This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$20.00/hr - $21.00/hr Contract:
12 months (potential for extension or permanent hire) A large financial services company is looking for an
IT Service Desk Agent
to provide top-notch technical support. You'll be the first point of contact for IT issues, ensuring smooth operations and excellent customer service. What Youll Do
Answer IT support calls and resolve issues quickly Provide excellent customer service with active listening and empathy Use a knowledge base and ticketing system to track and solve problems Communicate clearly via phone, chat, and documentation Collaborate with teams and follow company policies What You Need
High school diploma or GED
(plus relevant work experience) 2-5 years of
chat support experience in a fast-paced setting Strong
problem-solving skills
& self-motivation Ability to
troubleshoot software & hardware
issues Seniority level
Entry level Employment type
Contract Job function
Finance and Information Technology Industries
IT Services and IT Consulting and Financial Services
#J-18808-Ljbffr
This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$20.00/hr - $21.00/hr Contract:
12 months (potential for extension or permanent hire) A large financial services company is looking for an
IT Service Desk Agent
to provide top-notch technical support. You'll be the first point of contact for IT issues, ensuring smooth operations and excellent customer service. What Youll Do
Answer IT support calls and resolve issues quickly Provide excellent customer service with active listening and empathy Use a knowledge base and ticketing system to track and solve problems Communicate clearly via phone, chat, and documentation Collaborate with teams and follow company policies What You Need
High school diploma or GED
(plus relevant work experience) 2-5 years of
chat support experience in a fast-paced setting Strong
problem-solving skills
& self-motivation Ability to
troubleshoot software & hardware
issues Seniority level
Entry level Employment type
Contract Job function
Finance and Information Technology Industries
IT Services and IT Consulting and Financial Services
#J-18808-Ljbffr