Bowman Williams
Bowman Williams is hiring: IT Support Engineer (MSP) in Town of Smithtown
Bowman Williams, Town of Smithtown, NY, United States
Base pay range
$60,000.00/yr - $80,000.00/yr
Additional compensation
Annual Bonus
Location
Smithtown, NY (HQ and Client Visits)
Overview
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
What You’ll Do
- Provide hands-on support for Windows 10/11 desktop troubleshooting and user issues
- Manage and resolve networking challenges, particularly with SonicWall and Sophos firewalls
- Support and administer M365 and Azure environments
- Assist with small project management and client communications
- Handle server support tasks including migrations and maintenance (Windows Server experience a plus)
- Serve as an escalation point for Level 1 support issues
- Participate in tailored growth plans to build expertise in server support, cloud services, and escalation handling
Requirements
- MSP industry experience required
- Good understanding of networking concepts and experience with SonicWall and Sophos firewalls
- Knowledge of Microsoft 365 and Azure environments
- Ability to manage small projects and communicate clearly with clients
- Desire for ongoing learning and professional growth
Benefits
- PTO and Paid Holidays
- 401(k) plan with 3% company match
- Individually tailored growth and professional development programs
- Gym reimbursement
- Mileage reimbursement at the federal rate
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting and Information Services