Bowman Williams
This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.
Base pay range
$70,000.00/yr - $80,000.00/yr Senior Business Operations Manager & Cloud Recruiter at Bowman Williams
Ready to take the next step in your IT career? This role places you at the heart of a fast-growing MSP, supporting clients across multiple industries with a mix of escalated support, proactive administration, and light project work. Youll be trusted with more complex issues than a typical help desk role, while gaining exposure to the systems and tools that keep modern businesses running. This position is ideal for someone with MSP experience who enjoys solving challenging problems, working directly with clients, and sharpening technical skills across Microsoft 365, Google Workspace, servers, and networking. Youll not only resolve escalations but also help implement preventative solutions and contribute to infrastructure improvements. What Youll Do Act as the escalation point for Tier 1 support issues across desktops, servers, and networking Manage user accounts, permissions, and system access through Microsoft 365 and Active Directory Configure and deploy workstations, laptops, and peripheral devices in client environments Troubleshoot and administer Microsoft 365, Google Workspace, and Exchange services Handle Windows Server administration including Group Policy, DNS/DHCP, and VPNs Use RMM tools to monitor systems, apply updates, and document environments accurately Identify trends, prevent recurring issues, and recommend improvements to client environments
What You Bring
2+ years of experience in an MSP environment Proficiency in Microsoft 365 and Google Workspace administration Strong troubleshooting skills across desktops, laptops, networking, and mobile devices Solid understanding of Active Directory, DNS/DHCP, and VPNs Experience supporting both Windows and macOS Familiarity with RMM/PSA platforms such as ConnectWise, Autotask, or Kaseya
Why Youll Love It Here
Competitive pay with performance bonus opportunities Health, dental, and vision coverage 401(k) with employer match Generous PTO, paid holidays, and your birthday off Ongoing training, certifications, and a clear growth path within the MSP A collaborative, service-driven team culture where your contributions matter
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Bowman Williams by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k)
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$70,000.00/yr - $80,000.00/yr Senior Business Operations Manager & Cloud Recruiter at Bowman Williams
Ready to take the next step in your IT career? This role places you at the heart of a fast-growing MSP, supporting clients across multiple industries with a mix of escalated support, proactive administration, and light project work. Youll be trusted with more complex issues than a typical help desk role, while gaining exposure to the systems and tools that keep modern businesses running. This position is ideal for someone with MSP experience who enjoys solving challenging problems, working directly with clients, and sharpening technical skills across Microsoft 365, Google Workspace, servers, and networking. Youll not only resolve escalations but also help implement preventative solutions and contribute to infrastructure improvements. What Youll Do Act as the escalation point for Tier 1 support issues across desktops, servers, and networking Manage user accounts, permissions, and system access through Microsoft 365 and Active Directory Configure and deploy workstations, laptops, and peripheral devices in client environments Troubleshoot and administer Microsoft 365, Google Workspace, and Exchange services Handle Windows Server administration including Group Policy, DNS/DHCP, and VPNs Use RMM tools to monitor systems, apply updates, and document environments accurately Identify trends, prevent recurring issues, and recommend improvements to client environments
What You Bring
2+ years of experience in an MSP environment Proficiency in Microsoft 365 and Google Workspace administration Strong troubleshooting skills across desktops, laptops, networking, and mobile devices Solid understanding of Active Directory, DNS/DHCP, and VPNs Experience supporting both Windows and macOS Familiarity with RMM/PSA platforms such as ConnectWise, Autotask, or Kaseya
Why Youll Love It Here
Competitive pay with performance bonus opportunities Health, dental, and vision coverage 401(k) with employer match Generous PTO, paid holidays, and your birthday off Ongoing training, certifications, and a clear growth path within the MSP A collaborative, service-driven team culture where your contributions matter
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Bowman Williams by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k)
#J-18808-Ljbffr