Eastridge
Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities.
Job Title:
Customer Service Representative (Phone-Based)
Location:
Onsite
El Cajon, CA Pay Rate: $16.50/hour Job Summary
A well-established organization in the health and wellness industry is seeking experienced
Customer Service Representatives
to join their inbound call center team. These are
full-time positions
based in
El Cajon, CA , with the potential to transition to remote work following successful completion of the training and onboarding period. Responsibilities
Handle approximately
3050 inbound customer calls
per shift Process and manage
product orders
and
monthly autoship subscriptions Assist customers with
non-sales-related inquiries
regarding products Accurately input and update data in internal systems Deliver
empathetic, professional service
to a primarily senior customer base Qualifications
2+ years
of customer service experience (any industry) Comfortable handling high-volume
phone-based interactions Strong verbal communication and
active listening skills Detail-oriented and able to manage multiple systems simultaneously Ability to learn proprietary platforms quickly Reliable transportation
required for onsite attendance Spanish language proficiency
is a plus, but not required Schedule & Work Environment
Full-time, weekday shifts Onsite training required;
remote work may be considered post-training Supportive team environment with growth potential for the right candidates
Benefits : Use this link
bit.ly/4cGUQSh
to learn more about benefits available to Eastridges temporary employees. From time to time Eastridges clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. #IPRO
El Cajon, CA Pay Rate: $16.50/hour Job Summary
A well-established organization in the health and wellness industry is seeking experienced
Customer Service Representatives
to join their inbound call center team. These are
full-time positions
based in
El Cajon, CA , with the potential to transition to remote work following successful completion of the training and onboarding period. Responsibilities
Handle approximately
3050 inbound customer calls
per shift Process and manage
product orders
and
monthly autoship subscriptions Assist customers with
non-sales-related inquiries
regarding products Accurately input and update data in internal systems Deliver
empathetic, professional service
to a primarily senior customer base Qualifications
2+ years
of customer service experience (any industry) Comfortable handling high-volume
phone-based interactions Strong verbal communication and
active listening skills Detail-oriented and able to manage multiple systems simultaneously Ability to learn proprietary platforms quickly Reliable transportation
required for onsite attendance Spanish language proficiency
is a plus, but not required Schedule & Work Environment
Full-time, weekday shifts Onsite training required;
remote work may be considered post-training Supportive team environment with growth potential for the right candidates
Benefits : Use this link
bit.ly/4cGUQSh
to learn more about benefits available to Eastridges temporary employees. From time to time Eastridges clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. #IPRO