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Bowman Williams

Bowman Williams is hiring: IT Helpdesk Support Technician in Dallas

Bowman Williams, Dallas, TX, United States, 75215

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Overview

Join a fast-growing IT services team that keeps the Architecture, Engineering & Construction industry running at full speed. We’re known for eliminating downtime, meeting deadlines, and building lasting client relationships—and now we’re looking for a Technology Specialist to be the face of our support team in DFW.

Base pay range

$55,000.00/yr - $65,000.00/yr

Join a fast-growing IT services team that keeps the Architecture, Engineering & Construction industry running at full speed. We’re known for eliminating downtime, meeting deadlines, and building lasting client relationships—and now we’re looking for a Technology Specialist to be the face of our support team in DFW.

Why You’ll Love It Here

  • Competitive Pay: $55K–$65K + annual performance bonus
  • Career Growth: Hands-on with cutting-edge tools (Datto RMM, Autotask PSA), continuous learning, and opportunities to advance
  • Team Culture: Transparent, collaborative, and focused on helping you succeed

What You’ll Do

  • Be the go-to tech partner for client offices across DFW (3–4 days/week on-site, 1 day in-office)
  • Troubleshoot and support desktops, laptops, printers, and apps like Microsoft 365, Windows, Adobe/Autodesk/Egnyte
  • Set up devices, assist with office moves, and keep tech running smoothly
  • Partner with engineering teams on escalations and keep clients updated with clear, professional communication

If you thrive on solving problems, enjoy face-to-face client interaction, and want to grow your career in a supportive environment, this is your chance.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • IT Services and IT Consulting

Referrals increase your chances of interviewing at Bowman Williams by 2x

Inferred from the description for this job

Information Technology Help Desk Support

Help Desk Technician – Level 2 (Microsoft 365 | Networking)

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