Bowman Williams is hiring: IT Helpdesk Support Technician in Dallas
Bowman Williams, Dallas, TX, United States, 75215
Overview
Join a fast-growing IT services team that keeps the Architecture, Engineering & Construction industry running at full speed. We’re known for eliminating downtime, meeting deadlines, and building lasting client relationships—and now we’re looking for a Technology Specialist to be the face of our support team in DFW.
Base pay range
$55,000.00/yr - $65,000.00/yr
Join a fast-growing IT services team that keeps the Architecture, Engineering & Construction industry running at full speed. We’re known for eliminating downtime, meeting deadlines, and building lasting client relationships—and now we’re looking for a Technology Specialist to be the face of our support team in DFW.
Why You’ll Love It Here
- Competitive Pay: $55K–$65K + annual performance bonus
- Career Growth: Hands-on with cutting-edge tools (Datto RMM, Autotask PSA), continuous learning, and opportunities to advance
- Team Culture: Transparent, collaborative, and focused on helping you succeed
What You’ll Do
- Be the go-to tech partner for client offices across DFW (3–4 days/week on-site, 1 day in-office)
- Troubleshoot and support desktops, laptops, printers, and apps like Microsoft 365, Windows, Adobe/Autodesk/Egnyte
- Set up devices, assist with office moves, and keep tech running smoothly
- Partner with engineering teams on escalations and keep clients updated with clear, professional communication
If you thrive on solving problems, enjoy face-to-face client interaction, and want to grow your career in a supportive environment, this is your chance.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Information Technology
Industries
- IT Services and IT Consulting
Referrals increase your chances of interviewing at Bowman Williams by 2x
Inferred from the description for this job
Information Technology Help Desk Support
Help Desk Technician – Level 2 (Microsoft 365 | Networking)
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