Administrative Assistant Job at Robert Half in Richmond

We are looking for a detail-oriented Administrative Assistant to join our team in Richmond, Virginia. In this long-term contract role, you will provide essential administrative support to ensure smooth operations within a local government setting. This position requires strong organizational skills and proficiency in Microsoft Office applications.

Responsibilities:
• Manage and maintain schedules, appointments, and calendars to ensure efficient time management.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Handle case management tasks, ensuring proper documentation and follow-up.
• Organize, review, and control documents to maintain accurate records.
• Scan and digitize documents to support electronic file management.
• Answer inbound calls professionally and direct them to the appropriate departments.
• Perform thorough document reviews to ensure accuracy and compliance.
• Utilize Microsoft Excel, Word, and Outlook to perform administrative tasks efficiently.
• Assist in managing telephone answering systems, ensuring responsiveness to calls.• Proven experience in administrative support roles, preferably within a government setting.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong organizational and time management skills.
• Excellent customer service abilities with a detail-oriented approach.
• Familiarity with document control and management processes.
• Ability to handle case management tasks effectively.
• Skilled in scheduling and calendar management.
• Previous experience with telephone answering systems and inbound call handling.