A-Line Staffing Solutions
*CMO Customer Care Representative (Wave 2)
A-Line Staffing Solutions, Lees Summit, Missouri, United States, 64063
Job Title:
Pharmacy Benefits Customer Service Representative
Address:
Lee’s Summit, MO
Job Description
Assist members with their pharmacy benefit plans via incoming phone calls. Answer questions regarding prescription insurance, medication coverage, and mail order prescriptions. Service a variety of clients and call types, providing solutions to help simplify health care experience. Learn about health care while expanding work experience and opening opportunities within CVS. Maintain compliance with HIPAA and governmental regulations. Participate in comprehensive training, including onsite and remote options, lasting a minimum of 6 weeks. Adhere to scheduled shifts, including M-F training hours 8-4:30pm local time and job hours post training based on agreement.
Critical Information
Shift/hours: M-F, training 8-4:30pm local time; post-training hours negotiable. Remote/on-site/hybrid: Onsite required at Lee’s Summit MO site; work from home possible upon meeting criteria. Job duration: 22 weeks. Environment: Customer service in healthcare setting, adhering to HIPAA and compliance.
Education/Licenses Needed
High School Diploma or GED.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.
Assist members with their pharmacy benefit plans via incoming phone calls. Answer questions regarding prescription insurance, medication coverage, and mail order prescriptions. Service a variety of clients and call types, providing solutions to help simplify health care experience. Learn about health care while expanding work experience and opening opportunities within CVS. Maintain compliance with HIPAA and governmental regulations. Participate in comprehensive training, including onsite and remote options, lasting a minimum of 6 weeks. Adhere to scheduled shifts, including M-F training hours 8-4:30pm local time and job hours post training based on agreement.
Critical Information
Shift/hours: M-F, training 8-4:30pm local time; post-training hours negotiable. Remote/on-site/hybrid: Onsite required at Lee’s Summit MO site; work from home possible upon meeting criteria. Job duration: 22 weeks. Environment: Customer service in healthcare setting, adhering to HIPAA and compliance.
Education/Licenses Needed
High School Diploma or GED.
Benefits:
Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.