IT Support Engineer (MSP) Job at Bowman Williams in Smithtown

Base pay range $60,000.00/yr - $80,000.00/yr Additional compensation Annual Bonus Location Smithtown, NY (HQ and Client Visits) Overview This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. What You’ll Do Provide hands-on support for Windows 10/11 desktop troubleshooting and user issues Manage and resolve networking challenges, particularly with SonicWall and Sophos firewalls Support and administer M365 and Azure environments Assist with small project management and client communications Handle server support tasks including migrations and maintenance (Windows Server experience a plus) Serve as an escalation point for Level 1 support issues Participate in tailored growth plans to build expertise in server support, cloud services, and escalation handling Requirements MSP industry experience required Good understanding of networking concepts and experience with SonicWall and Sophos firewalls Knowledge of Microsoft 365 and Azure environments Ability to manage small projects and communicate clearly with clients Desire for ongoing learning and professional growth Benefits PTO and Paid Holidays 401(k) plan with 3% company match Individually tailored growth and professional development programs Gym reimbursement Mileage reimbursement at the federal rate Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting and Information Services #J-18808-Ljbffr