IT Support Instructional Assistant Job at Per Scholas, Inc in Orlando

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we\'re forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Who We Are Looking For

Position Title: IT Support Instructional Assistant

Reports To: Managing Director

WHO WE ARE LOOKING FOR:

We are currently seeking an Information Technology Support Instructional Assistant to join our Curriculum & Adult Learning organization. This role will assist with classroom and administrative support and contribute to the delivery of effective IT instruction.

Overall Focus:

Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:

• Assist the lead instructor both in and out of class in the teaching and administration of the class.
• Display knowledge and/or interest in information technology, software and hardware support, network administration, technology education.

What You’ll Do:

Out-of-Class Tasks and Responsibilities:

• Assist and/or collaborate with the instructor to:
  • Grade and/or review assessments, class projects, and other materials
  • Enter student grades into LMS software and grading templates
  • Update Salesforce data as necessary
  • Review curriculum materials and assessments weekly and report any proofreading or subject-matter errors
  • Assist instructor with daily agenda preparation
  • Schedule time with instructor and students to discuss class challenges
• Monitor learner attendance and certifications’ progress, etc.

In-Class Tasks and Responsibilities:

• Monitor class in progress ensuring functional audio, video, and screen appearance
• Serve as class timekeeper and monitor breaks
• Monitor students during test-taking and breakout group activities
• Note challenges during class, including disengagement, dominance, or quietness, and address as needed

Personal Characteristics

• Thrive in a creative, inventive, fast-paced startup environment with a mission-driven team
• Data-driven, result-oriented, and a forward-looking catalyst for social change
• Collaborative and flexible, able to work cross-functionally with other departments
• Passionate about teaching and continuous improvement
• Effective communicator with strong oral and written skills
• Good time management; able to balance multiple projects
• Believes in providing access to well-paying careers and values diverse talent pools

For this role specifically, we are targeting a salary of $41,600.00/year, with variations based on geography, qualifications, and experience.

#LI-Hybrid

Questions

If you have any questions about this role, please email our Talent team at jobs@perscholas.org. We look forward to reviewing your application!

We\'re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Equal Employment Opportunity and Voluntary Self-Identification

Voluntary Self-Identification and related information are requested for government reporting purposes. Completion is voluntary. Any information provided is confidential and will not be used in hiring decisions. Per Scholas is an equal opportunity employer and does not discriminate on the basis of protected status or other legally protected characteristics.

Disability Self-Identification (Voluntary) information: Form CC-305, OMB Control Number 1250-0005, Expires 04/30/2026. This section is for applicants who choose to provide disability information to comply with OFCCP reporting requirements. Completing this form is voluntary.