Communications Operator - Conrad Indianapolis Job at Hilton Worldwide, Inc. in M

Overview

Conrad Indianapolis is looking for a Communications Operator to join the Front Office Team. This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.

As the city's first true luxury hotel, this 23-story tower has 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets: The Capital Grille, Tastings - Wine Bar & Bistro, and in-room dining.

Location: Conrad Indianapolis, 50 W. Washington St, Indianapolis 46204

Responsibilities

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
• Provide information and demonstrate knowledge of all hotel facilities and services
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

What are we looking for?

• Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of these Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
• Key attributes: Quality, Productivity, Customer Focus

Benefits

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment.

Schedule

Full-time

Brand: Conrad Hotels & Resorts

Job

Guest Services, Operations, and Front Office