Hotel Night Auditor Job at Peachtree Hospitality Management in Gadsden
Peachtree Hospitality Management, Gadsden, AL, United States, 35999
The Night Auditor will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Responsibilities include balancing duties, completing daily paperwork, and preparing shift reports. During these duties, the Night Auditor will attend to guest needs such as check-ins, check-outs, reservations, and answering questions.
- Proactive thinking with guest security in mind, creating a safe, clean, and friendly environment.
- Counting cash and maintaining the accuracy of the cash drawer at the start and end of each shift.
- Checking the front desk log for issues and special requests.
- Greeting guests, registering, and assigning rooms.
- Processing guest registrations and payments.
- Preparing express checkout folios.
- Maintaining room status inventory.
- Communicating shift information to relevant staff, including the Front Office Manager and General Manager.
- Maintaining cleanliness of the lobby and bathroom as needed.
- Ensuring smooth shift transitions by communicating pertinent information.
- Collaborating with hotel departments to ensure high-quality customer service.
- Answering inquiries about hotel services, guest registration, and local attractions.
- Completing shift paperwork and night audit reports daily.
- Performing additional duties as assigned by management.
Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, along with a generous 401(k) match. We support work-life balance through Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is committed to informing all applicants of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.