Online Grocery Pick-Up Clerk Job at Kroger in Denver
Kroger, Denver, CO, United States, 80285
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**Job Description:**
Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.
**Responsibilities:**
- Select and gather products for online orders.
- Initiate and complete the selection process.
- Assemble orders, process payments, and load orders into customers' cars.
- Scan and bag orders following standards.
- Communicate substitutions or issues to customers.
- Maintain cleanliness and organization of staging areas.
- Follow safety, legal, and company policies.
- Ensure order accuracy and quality.
- Respond professionally to customer calls.
- Follow opening/closing procedures.
- Support training new team members.
- Meet productivity standards.
- Manage conflicts professionally.
- Act with honesty and integrity.
- Support customers with special needs.
- Perform essential functions with or without accommodations.