Bowman Williams
IT Helpdesk Support Technician Tier II (Partial Remote)
Bowman Williams, New York, New York, United States
Overview
We are an established Cloud & Managed Service Provider located in the greater Chicago area that supports various small to mid size businesses with their IT needs. We are committed to providing our customers a high level of service through tailored IT Solutions. Our solutions include cloud computing, network solutions, managed services and professional services. We are experiencing rapid growth and are looking to hire an IT Helpdesk Support Technician Tier II. This base pay range is provided by Bowman Williams. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$60,000.00/yr - $70,000.00/yr Responsibilities
The IT Helpdesk Support Technician Tier II should have mid to senior level technical knowledge and strong customer interfacing skills. The IT Helpdesk Support Technician Tier II will have the opportunity to work with a variety of technology, on projects and providing escalated support to our customers. Qualifications
2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Experience configuring and installing various computer and Windows servers Microsoft 365 and Microsoft Azure experience Migrate O365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Experience supporting, configuring, and upgrading corporate customers networks (routers/switches/firewalls) and in house servers Benefits
100% Covered Medical, Dental, Vision coverage Generous PTO 401k Travel Reimbursement Phone Reimbursement Certification Reimbursement Hybrid work from home schedule Job details
Seniority level: Associate Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting
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We are an established Cloud & Managed Service Provider located in the greater Chicago area that supports various small to mid size businesses with their IT needs. We are committed to providing our customers a high level of service through tailored IT Solutions. Our solutions include cloud computing, network solutions, managed services and professional services. We are experiencing rapid growth and are looking to hire an IT Helpdesk Support Technician Tier II. This base pay range is provided by Bowman Williams. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$60,000.00/yr - $70,000.00/yr Responsibilities
The IT Helpdesk Support Technician Tier II should have mid to senior level technical knowledge and strong customer interfacing skills. The IT Helpdesk Support Technician Tier II will have the opportunity to work with a variety of technology, on projects and providing escalated support to our customers. Qualifications
2+ years Managed Service Provider experience required. 3+ years experience in administration, configuration, management and design of Windows Server-based environments Experience configuring and installing various computer and Windows servers Microsoft 365 and Microsoft Azure experience Migrate O365/G-Suite/Servers Familiarity with virtualization requirements, including VMWare Experience supporting, configuring, and upgrading corporate customers networks (routers/switches/firewalls) and in house servers Benefits
100% Covered Medical, Dental, Vision coverage Generous PTO 401k Travel Reimbursement Phone Reimbursement Certification Reimbursement Hybrid work from home schedule Job details
Seniority level: Associate Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting
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