Lab Support Specialist (Phlebotomy) Job at Saratoga Hospital in City of Saratoga

Lab Support Specialist (Phlebotomy) – Saratoga Hospital

Location: Saratoga Springs, NY

Employment Type: Part time

Shift/Schedule: 11a-7p, every third weekend and holiday rotation

Department: Phlebotomy Reception

Salary Range: $17.79 – $26.65 hourly, based on experience and qualifications

About Saratoga Hospital

At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.

About The Role

We’re looking for a dedicated Lab Support Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you’ll be a vital part of our clinical team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment.

You will perform phlebotomy techniques to obtain blood specimens on patients of all ages. The Lab Support Specialist will interpret and transcribe physician orders onto manual requisitions and into the computer Order Entry System. You will also perform all medically necessary activities required along with assisting in lab functions as required for proper specimen accessioning. Assist in training new employees. Assist in clerical functions of department.

What You’ll Do

• Patient Care: Recognizes age-specific requirements, determine safe blood volume to collect, and select appropriate devices. Work independently across services (in-house, outpatient collection stations, Urgent Care/Emergency Department, Cath Lab, and medical imaging). Monitor patients for adverse reactions and understand patient limitations for collection sites. Problem-solve unusual circumstances in patient care areas.
• Blood Specimen Collection: Perform all phases of phlebotomy with a high standard of accuracy. Select appropriate collection sites, follow correct order of draw, obtain proper labeling, maintain and process specimens. Troubleshoot collection and electronic equipment as needed.
• Accessioning: Perform accessioning in Laboratory Information System with accuracy. Triages specimens, reviews provider orders, and assists with missing information. Accepts orders by phone and fax; communicates results as required. Use critical thinking to resolve requisition issues.
• Communication: Provide information to technical staff regarding patient state, collection site, and expectations to ensure accurate results. Greet and identify patients appropriately and explain venipuncture procedures to ease patient anxiety.
• Time Management: Prioritize tasks considering order priority, patient condition, and provider requests. Adapt as needed.
• Client Services: Travel to offsite locations and courier specimens and supplies. Record collection data and communicate concerns to physician practices regarding specimen storage and processing.
• Deliver compassionate, patient-centered care aligned with Saratoga Hospital values.
• Collaborate with interdisciplinary teams to support health, healing, and service excellence.
• Use hospital systems and tools to document care and support operations.
• Seek opportunities to improve processes and support patient and staff satisfaction.
• Serve as a positive, professional representative of the hospital and community.

What You Bring

• High school graduate or GED required. Prior phlebotomy experience preferred. Valid New York State driver’s license required. Must be at least 21 years of age and approved to drive Saratoga Hospital vehicles for shifts requiring travel for offsite specimen collection. Certification or eligibility with a recognized board of registry recommended.
• Ability to organize and establish day-to-day priorities with critical thinking.
• Ability to multitask while remaining professional, focused, composed, and positive.
• Excellent customer service skills and integrity, friendliness, and compassion.
• Ability to establish appropriate rapport with others.
• Flexibility to take initiative and grow personally and organizationally.
• Problem-solving skills.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organizational and interpersonal skills.
• Ability to work as part of a team and independently.
• Strong communication and teamwork skills.
• Commitment to providing patient-first, high-quality service.
• Comfort working in a fast-paced, collaborative environment.

Why Saratoga Hospital

• A caring, community-focused culture rooted in teamwork and trust.
• Supportive leadership that invests in your development and well-being.
• Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.
• Opportunities to grow within the Albany Med Health System.
• Located in Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions.

Our Commitment

We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.

How To Apply

Click the “apply” button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.

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