Office of Field Operations (DOHS)
Management and Program Analyst
Office of Field Operations (DOHS), Washington, District of Columbia, us, 20022
Overview
This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Headquarters, Activity Based Costing and Reimbursable Programs, located in Washington, D.C. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. Open to internal agency applicants and certain eligible candidates as described in the original job posting. Duties
In this position, you will strengthen the Department’s ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. Typical duties include: Developing, selecting, adapting, and employing advanced qualitative and quantitative techniques, methods, procedures and systems to analyze, evaluate, and/or improve the efficiency of internal administrative operations, organizations, or management Conducting in-depth studies, reviews, evaluations, and assessments of program issues and proposals assigned; interpreting findings and coordinating with key participants for long-range planning and development of strategies to meet objectives Preparing comprehensive status reports, summaries, and briefing papers identifying problems and recommending solutions while reconciling data Formulating and recommending policies or procedures to improve efficiency and effectiveness of current program operations Developing internal operating procedures and resolving functional conflicts and internal problems Salary starts at $101,401.00 (GS-12, Step 1) to $131,826.00 (GS-12, Step 10). Qualifications
Experience: You qualify for the GS-12 grade level with 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Developing and applying techniques to analyze and improve internal administrative operations Conducting in-depth studies and assessments of program issues Recommending strategies to improve program implementation and evaluations Reviewing and evaluating established program policies and procedures to identify gaps Developing internal operating procedures and resolving internal conflicts NOTE: Your resume must explicitly indicate how you meet this requirement. See the Required Documents section for more details. Volunteer experience, paid or unpaid, may be credited where applicable. Time-in-grade requirements apply for current federal employees. Conditions of employment
You must be a U.S. citizen to apply Selective Service registration for males born after 12/31/1959 Primary U.S. residency for at least three of the last five years Background investigation may be required CBP follows the DHS Drug-Free Workplace Plan Adherence to ethics standards and outside employment rules U.S. Citizenship or right to work may be verified via E-Verify Bargaining unit status: Yes Education
Please see Qualifications and Required Documents sections for information if education is applicable. Additional information
Reasonable Accommodation (RA) requests are considered in online applications. If you meet the minimum qualifications, you may receive an email invitation to complete assessments. The Department encourages individuals with disabilities to apply. Candidates should be committed to improving government efficiency and upholding the rule of law. Benefits
A career with the U.S. government provides a comprehensive benefits package, including health, dental, vision, life, and long-term care insurance; retirement; Thrift Savings Plan; flexible spending accounts; paid leave and holidays; and more. Specific benefits vary by position and appointment type. Required documents
Required documents include: Your resume in English describing your qualifications, duties, dates, hours per week, job title, and grade/salary (if applicable). Resume should be two pages or less and uploaded as a Resume document type. Your responses to the job questionnaire and USA Hire assessment SF-50s for current/former federal employees if applicable Documentation for CTAP eligibility if claimed Documentation for reasonable accommodation requests if applicable How to apply
To apply, complete all required questionnaires, assessments, and submit all required documentation by the closing date. The complete application package must be submitted by the stated deadline. Instructions will be provided during the application process, including how to access USA Hire assessments and the time commitment required. Agency contact information
CBP Hiring Center Phone: 952-857-2932 Email: CBPhiring-applicantinquiry@cbp.dhs.gov Address: Office of Field Operations, Washington, DC 20229, US Next steps
Open period may be extended to ensure a sufficient applicant pool. You will receive email updates on your application status and assessments. Final offers may be contingent on background investigation and suitability review.
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This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Headquarters, Activity Based Costing and Reimbursable Programs, located in Washington, D.C. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. Open to internal agency applicants and certain eligible candidates as described in the original job posting. Duties
In this position, you will strengthen the Department’s ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. Typical duties include: Developing, selecting, adapting, and employing advanced qualitative and quantitative techniques, methods, procedures and systems to analyze, evaluate, and/or improve the efficiency of internal administrative operations, organizations, or management Conducting in-depth studies, reviews, evaluations, and assessments of program issues and proposals assigned; interpreting findings and coordinating with key participants for long-range planning and development of strategies to meet objectives Preparing comprehensive status reports, summaries, and briefing papers identifying problems and recommending solutions while reconciling data Formulating and recommending policies or procedures to improve efficiency and effectiveness of current program operations Developing internal operating procedures and resolving functional conflicts and internal problems Salary starts at $101,401.00 (GS-12, Step 1) to $131,826.00 (GS-12, Step 10). Qualifications
Experience: You qualify for the GS-12 grade level with 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Developing and applying techniques to analyze and improve internal administrative operations Conducting in-depth studies and assessments of program issues Recommending strategies to improve program implementation and evaluations Reviewing and evaluating established program policies and procedures to identify gaps Developing internal operating procedures and resolving internal conflicts NOTE: Your resume must explicitly indicate how you meet this requirement. See the Required Documents section for more details. Volunteer experience, paid or unpaid, may be credited where applicable. Time-in-grade requirements apply for current federal employees. Conditions of employment
You must be a U.S. citizen to apply Selective Service registration for males born after 12/31/1959 Primary U.S. residency for at least three of the last five years Background investigation may be required CBP follows the DHS Drug-Free Workplace Plan Adherence to ethics standards and outside employment rules U.S. Citizenship or right to work may be verified via E-Verify Bargaining unit status: Yes Education
Please see Qualifications and Required Documents sections for information if education is applicable. Additional information
Reasonable Accommodation (RA) requests are considered in online applications. If you meet the minimum qualifications, you may receive an email invitation to complete assessments. The Department encourages individuals with disabilities to apply. Candidates should be committed to improving government efficiency and upholding the rule of law. Benefits
A career with the U.S. government provides a comprehensive benefits package, including health, dental, vision, life, and long-term care insurance; retirement; Thrift Savings Plan; flexible spending accounts; paid leave and holidays; and more. Specific benefits vary by position and appointment type. Required documents
Required documents include: Your resume in English describing your qualifications, duties, dates, hours per week, job title, and grade/salary (if applicable). Resume should be two pages or less and uploaded as a Resume document type. Your responses to the job questionnaire and USA Hire assessment SF-50s for current/former federal employees if applicable Documentation for CTAP eligibility if claimed Documentation for reasonable accommodation requests if applicable How to apply
To apply, complete all required questionnaires, assessments, and submit all required documentation by the closing date. The complete application package must be submitted by the stated deadline. Instructions will be provided during the application process, including how to access USA Hire assessments and the time commitment required. Agency contact information
CBP Hiring Center Phone: 952-857-2932 Email: CBPhiring-applicantinquiry@cbp.dhs.gov Address: Office of Field Operations, Washington, DC 20229, US Next steps
Open period may be extended to ensure a sufficient applicant pool. You will receive email updates on your application status and assessments. Final offers may be contingent on background investigation and suitability review.
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