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Jerry

Director, Business Operations & Strategy (Marketplace Growth)

Jerry, Miami, Florida, us, 33222

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Overview

Jerry.ai is seeking a

Director, Business Operations & Strategy (Marketplace Growth)

to help scale our core insurance business. In this high-visibility role, you will own the systems, strategy, and execution behind Jerry’s quoting engine, automation infrastructure, and carrier performance. You will work cross-functionally with product, engineering, and analytics to create a seamless user experience and drive critical outcomes for our insurance marketplace (loss ratio, retention, and conversion). This is a unique opportunity to shape the strategy of a category-defining fintech company at scale. Jerry.ai is building the first super app to make car ownership affordable and accessible, focusing on insurance, finance, and related services in a $2T U.S. market.

Initial context We hit profitability in early 2024 and have ambitious goals for the next few years, including scaling from 5M to 50M customers and reaching a $10B business. The role reports directly to the VP of Insurance Operations and involves owning the strategy and execution behind the quoting engine, automation infrastructure, and carrier performance, with cross-functional collaboration across product, engineering, and analytics.

Responsibilities

Own the systems, strategy, and execution behind the quoting engine, automation infrastructure, and carrier performance for Jerry’s insurance marketplace. Collaborate cross-functionally with product, engineering, and analytics to deliver a seamless user experience and drive key metrics (conversion, retention, loss ratio). Develop and implement scalable processes and structures to support marketplace growth and profitability. Partner with senior leadership to translate company goals into actionable initiatives and roadmaps.

Preferred Experience

Bachelor’s degree in a quantitative discipline (Electrical Engineering, Computer Engineering, Industrial Engineering, Operations Research, or similar). 7+ years of management consulting experience from a top firm (McKinsey, Bain, or BCG preferred). Track record of hiring and managing high-performing teams.

Who You Are

You have a structured framework for problem-solving and live by first principles. You are comfortable communicating with technical stakeholders, business partners, and C-suite executives. You set a very high bar for yourself and your team, and you strive for excellence.

Equal Opportunity & Accommodations

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable laws. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need an accommodation, please contact recruiting@jerry.ai.

Compensation & Benefits

The successful candidate’s starting pay will fall within the range listed on this posting, determined by factors including skills, experience, and location. Compensation may include equity. We offer a comprehensive benefits package for regular employees (health, dental, vision, PTO, parental leave, 401(k) with employer matching, wellness benefits). Some roles may have limited eligibility for certain benefits.

About Jerry.ai

Jerry.ai is America’s first and only super app to simplify car ownership (insurance, financing, maintenance, safety, and more). We have more than 5 million customers, raised $240M, and have grown revenue 60x with a team of 225 across 6 countries. We are backed by AI/ML and focused on delivering an exceptional customer experience.

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